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Mark Mazda
Scottsdale, AZ
582 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:00 AM - 9:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 9:00 PM
Thursday 8:00 AM - 9:00 PM
Friday 8:00 AM - 9:00 PM
Saturday 8:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 582 reviews
June 01, 2023
First time car buyer and man was this a horrible experience.. I wanted to get myself something nice and build my credit score even better but these people suck. As soon as I gave them my down paymen experience.. I wanted to get myself something nice and build my credit score even better but these people suck. As soon as I gave them my down payment and signed the contract they moved on and completely ignored every other question I had. I had some important questions but nobody at this place cared at all once they got my down payment. Not to mention they took over a week to give me any paperwork I signed. I had asked if they could do a bit better of a price because I believed the vehicle was pretty overpriced and they said they could do a discount for me, come to find out they didn’t even give me any discount!! I was super fed up and just said screw it, I was tired of going back and forth with these people. They also snuck in multiple unnecessary extra charges on the contract such as a $800 LoJack service, $800 tint which wasn’t even good tint, and a Continental extended warranty along with some other BS charges. I actually ended up cancelling the warranty because it was a really bad warranty after doing some research especially for $2600. After I finally got the car I noticed that they didn’t even give it a detail like they promised!!! There was dirt marks all over the upholstery and door. I had specifically asked if they were cleanable marks… then they promised they would give the vehicle a full detail/wash before I get it. Complete BS they didn’t clean it at all!!! DO NOT SHOP HERE YOU WILL BE VERY VERY DISAPPOINTED!! I wish I had looked at their reviews a bit more before I pulled the trigger on a vehicle from them. They’re all liars/scammers especially Sterling, AJ, and Kevin. AVOID those 3 at ALL costs!!!! They just want your money they don’t care about giving you a decent vehicle/deal. I will never shop here again that’s for sure. But like they say you live, you learn… More
by CeeJay James
Helpful June 01, 2023
Just bought my 2nd car from this dealership. Everyone is also so friendly and helpful. Traded in the previous purchase which was always serviced by them as well. Only have good things to say Everyone is also so friendly and helpful. Traded in the previous purchase which was always serviced by them as well. Only have good things to say about them. More
by cherijensen336
June 01, 2023
Great to work with. Very honest and respectful. An employee like him is very hard to find. Amazing service Very honest and respectful. An employee like him is very hard to find. Amazing service More
by Marqirissss
Employees Worked With
June 01, 2023
Always a smooth and easy process with their team. Very upfront and honest. Definitely recommend! Very upfront and honest. Definitely recommend! More
by K
Employees Worked With
June 01, 2023
I've been shopping for a car for awhile now. Odds weren't exactly in my favor for past reasons. I applied online not thinking anything would come of it and i received a call saying everything ca Odds weren't exactly in my favor for past reasons. I applied online not thinking anything would come of it and i received a call saying everything came back good and I just needed to come in to look at my options. I was so excited and the sales rep really helped me feel comfortable, they were all very informative and there was no pressure. Mark Mazda definitely exceeded my expectations and went above to help me find what I needed & that would work for me and my family. I am very thankful. More
by Kathlen Andrade
June 01, 2023
Great dealership. Had a wonderful experience, 10/10 would recommend to anyone. Sterling was super helpful! Had a wonderful experience, 10/10 would recommend to anyone. Sterling was super helpful! More
by ntorresn
Employees Worked With
June 01, 2023
Sterling Stucky was very helpful and made the buying process very easy and smooth. Was definitely a good experience. process very easy and smooth. Was definitely a good experience. More
by CL
Employees Worked With
June 01, 2023
Everything was super easy and sterling was super helpful I definitely recommend him he’s very dedicated I definitely recommend him he’s very dedicated More
by yeimy
June 01, 2023
Purchased a vehicle here a few days ago and sterling made it the easiest process I’ve ever experienced. I always heard purchasing a vehicle was a half day process but i was in and out within a few hours. Ans it the easiest process I’ve ever experienced. I always heard purchasing a vehicle was a half day process but i was in and out within a few hours. Answered all my questions , was able to test drive the vehicle, car was washed and was detailed. Definitely coming back to purchase a vehicle from sterling again. 5 stars for sure. More
by Jennifer Juarez
Employees Worked With
May 09, 2023
Very helpful and made the buy process easy. Followed up with details and making sure everything was good Followed up with details and making sure everything was good More
by Atate
