Mark Mazda

Worst Experience Ever Xiaosheng Zhang in the last week Worst experience ever. We decided on a car since 10 a.m. but had to wait till 5 p.m. to finish the paper work. Fir Xiaosheng Zhang in the last week Worst experience ever. We decided on a car since 10 a.m. but had to wait till 5 p.m. to finish the paper work. First , don't purchase the warranty or "we owe you". It is a joke. They will give you all kinds of excuse why your car cannot be fixed. The day we purchased our car we noticed that the exhaust has some rattle noise. They said no problem, it is because the screws are loose and can be fixed. Since then, we have sent our car into the service shop for multiple times. The noises are still there and they finally told us that it cannot be fixed. They wrote on the paper and promised us they will fix it. Second, it has been 3 months, we still haven't got our liscense plate. The temporary plate they gave us was expired. I had to call them multiple times to inquire about our liscense plate. Finally , yesterday they told us to pick up the liscense plate today. So today, after a hard day of work, fought the traffic , and drove all the way there but being told that they don't have our liscense plate ready. Then why did you tell me to pick it up today?? Just to waste my time and gas?????!!! More

Satisfied Great customer service. Employees should not be allowed to drive a vehicle home, return the vehicle under disgusting conditions covered in dog hair fo Great customer service. Employees should not be allowed to drive a vehicle home, return the vehicle under disgusting conditions covered in dog hair for a sales person to present the car. Ruben made sure that the vehicle was immediately detailed and took care of us very well. If it wasn't for Rubens professional and excellent attitude, we would had not purchased the car. More

No pressure great experience I was a little leery going into the dealership today because i was hoping i didnt encounter high pressure sales tactics like ive encountered in the pa I was a little leery going into the dealership today because i was hoping i didnt encounter high pressure sales tactics like ive encountered in the past at dealerships.. I was pleasantly surprised.. Brandon Welch (sp?) helped me and he answered all my questions/concerns with ease and seemed to be very genuine, which Is hard to find.. Summer Rittenhouse More

Awesome dealership. I had a really good experience. I got a fair price on my vehicle. The sales guy who I worked with was nice and friendly. I had a really good experience. I got a fair price on my vehicle. The sales guy who I worked with was nice and friendly. More

Great experience Walked in nit knowing what kind of car I wanted, had a general idea. Met with Martin and he showed me a few cars. Very friendly and professional. He k Walked in nit knowing what kind of car I wanted, had a general idea. Met with Martin and he showed me a few cars. Very friendly and professional. He knew exactly the right car to put me in. Test drove a car and drove away in a newer similar car. If your looking for a great experience buying a new car, I highly recommend Mark's Mitsubishi Scottsdale! More

Awesome The whole staff at mark Mitsubishi was wonderful. From Oumar to John Chavez Anthony clore Ben fields and dalton harris. They did everything including The whole staff at mark Mitsubishi was wonderful. From Oumar to John Chavez Anthony clore Ben fields and dalton harris. They did everything including Oumar who got in the trunk of my trade for 200 dollars extra for me. It was a fun and enjoyable process More

Very pleased with the service and service advisor Was having my Kia serviced and the service consultant was so friendly and help full in making sure my auto was serviced per my requests. Was having my Kia serviced and the service consultant was so friendly and help full in making sure my auto was serviced per my requests. More

Good day Martin took care of us as well as the whole staff. They made deals work that almost seemed impossible. I'm so happy that this happened and walked in t Martin took care of us as well as the whole staff. They made deals work that almost seemed impossible. I'm so happy that this happened and walked in that door! Thanks Martin! More

Amazing service They have a very friendly and helpful staff they made our experience very rewarding . I would recommend them to everyone I know looking for a vehical They have a very friendly and helpful staff they made our experience very rewarding . I would recommend them to everyone I know looking for a vehical . More

Great customer service The customer service was amazing they treated me like an adult and explained everything along the way they were fast courteous and the coffee was gre The customer service was amazing they treated me like an adult and explained everything along the way they were fast courteous and the coffee was great More