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Mark McLarty Ford
North Little Rock, AR
826 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 826 reviews
October 30, 2018
Suspension repair Brought my 2016 Fusion in for repair around July because of a rattle in the front passenger suspension area. The technicians said that they were unab Brought my 2016 Fusion in for repair around July because of a rattle in the front passenger suspension area. The technicians said that they were unable to duplicate the noise and I was not charged for anything, including the rental vehicle. Unfortunately the noise continued and eventually got worse which Is why I came back in to try and get resolution. The technicians were able to diagnose the passenger side strut and strutmount were defective. They replaced them at no cost because they were under warranty and included another week of rental free of charge. Though it took two trips to get resolution I am very satisfied and overall i was not put under any hardship due to the courteous staff at McCarty Ford. More
by CA.GRAFEL
Verified CustomerEmployees Worked With
October 30, 2018
Excellent customer service Great customer service. Very accommodating and curious. I was provided a car to drive while my vehicle was being worked on. Tia was efficient and tho Great customer service. Very accommodating and curious. I was provided a car to drive while my vehicle was being worked on. Tia was efficient and thorough. Very friendly and helpful. More
by DHWILLIAMS1317
Employees Worked With
Tia McLoud
October 30, 2018
excellent My visit was so much better from several years ago. All employees took personal interest in getting car repaired/ very friendly. I did have to wait My visit was so much better from several years ago. All employees took personal interest in getting car repaired/ very friendly. I did have to wait longer than I was told but not a real problem. More
by SJACKSON105
October 29, 2018
Scheduling service Went on line to book service no one ever responded. Called transferred to voicemail twice left messages no one ever called me back. Once I was able to Went on line to book service no one ever responded. Called transferred to voicemail twice left messages no one ever called me back. Once I was able to talk to someone everything went well. There is a problem with call backs and your internet scheduling. Nicole was great once I was able to talk to someone. More
by ANDREWSJOHN
Employees Worked With
October 29, 2018
Recall service Took our F150 truck in for recall repair and it was done quickly. Employees in service department very nice. Always receive good service on our truck. Took our F150 truck in for recall repair and it was done quickly. Employees in service department very nice. Always receive good service on our truck. More
by PLEDGER_B
Employees Worked With
October 27, 2018
Great Service Always get great quick service from the whole team. Great accommodations, and everyone is very courteous. Anytime anybody needs a car I will recomend Always get great quick service from the whole team. Great accommodations, and everyone is very courteous. Anytime anybody needs a car I will recomend you. More
by Xavion1
October 26, 2018
These guys are the best The process was fantastic. The people are caring and are so helpful. Great dealership with a wide selection. I was introduced to the service dept. gr The process was fantastic. The people are caring and are so helpful. Great dealership with a wide selection. I was introduced to the service dept. great people in every department. Thanks y’all More
by 1234dive
October 25, 2018
Recall performance Came there for recall on my truck. Great atmosphere and friendly staff. I'm pleased with the services that was provided. My truck is in excellent cond Came there for recall on my truck. Great atmosphere and friendly staff. I'm pleased with the services that was provided. My truck is in excellent conditions. More
by Edrhodes66
Employees Worked With
October 25, 2018
My McClarty Experience My experience was a very friendly and helpful one w/ Nicole W. very professional Service Consultant. Very pleased with my vehicle it was serviced and My experience was a very friendly and helpful one w/ Nicole W. very professional Service Consultant. Very pleased with my vehicle it was serviced and drive much better! I would refer everyone I know if needed! More
by Smalley,wanda1973
October 25, 2018
Good experience Salesman was awesome gave me a great deal.found the exact vehicle I was looking for! Will definitely do business with him again! The finance guy that Salesman was awesome gave me a great deal.found the exact vehicle I was looking for! Will definitely do business with him again! The finance guy that did my contract not a big fan was told not to add extras to invoice he did and said he could not redo contract the same day so I got charged the extras not happy with that outcome! Almost lost a customer More
by daddyrabbit463
