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Mark McLarty Ford

North Little Rock, AR

4.4
835 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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4400 Landers Rd

North Little Rock, AR

72117

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Showing 835 reviews

September 07, 2018

Bearings and lights I took a 2017 Ford escape into McClarty Ford for a check on the rear brake wear and a roar while driving. The technician discovered, the wheel bearing More

by IDEARASAUGH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Mark McLarty Ford responded

Thank you so much for the positive feedback! We are happy to hear you had a great overall service experience with our team! We appreciate you and your business!

September 07, 2018

Greeted by very nice people had a great experience Made my appointment online, very convenient and easy. Everybody was nice and friendly very knowledgeable .The salesman was great. Would highly recomme More

by overland400
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mitchell, Amy Williams
Sep 07, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are very happy to hear you had a great overall service experience with David and our team! Thanks again for your business!

September 07, 2018

My experience with McLarty Ford Very great customer service, they really worked as a team to make sure we didn’t spend all day there. Very nice and professional. Down to earth group More

by KASEY.JOHNSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddie Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patton Smith, Michael Betts, Amy Williams
Sep 07, 2018 -

Mark McLarty Ford responded

Kasey, we are very happy to hear you had a great overall experience with our team! We do appreciate you and your positive feedback! Thanks again for your business!

September 07, 2018

Salesman McLarty Ford is taking over, I had a short visit a few days before my purchase, I told Ronnie what I was looking for and he ask what color, Done Deal More

by grandexpo94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amy Williams
Sep 07, 2018 -

Mark McLarty Ford responded

Thank you for sharing your positive feedback with us! We do appreciate you and your business! We are very happy to know you had an outstanding sales experience with Ronnie and our team! Enjoy your new vehicle! Thanks again!

September 07, 2018

Transmission malfunction All kinds of lights on in the dash. Transmission malfunction warning light on. Service light on and wrench light on. I left car with them and within a More

by HPAULSP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glen
Sep 07, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to know you had a great overall service experience with our team and we were able to resolve the issue! We appreciate you! Come back and see us!

September 07, 2018

Oil change I purchased my car there at Mark Mclardy Ford and I feel respected in the sale and service departments. I am a Ford customer and will continue to get More

by Dbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hosea Dortch
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Laird
Sep 07, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are glad to know you had a great overall service visit getting your oil changed by our team! We do appreciate you and your business! Thanks again!

September 07, 2018

Unit returned to service Been in contact with Justin and service has been so far outstanding with the quick turnaround of unit being placed back into service . As soon as I ca More

by DMORGAN12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are glad to know you had an outstanding service experience with our Justin! We do appreciate you and your business! Thanks again!

September 07, 2018

Janet’s first Lincoln purchase I had the best expirence by my salesperson Ray ...... He has me as a life time customer ...Ray is such a great salesperson because he explains everyt More

by janet_garlen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raymond Lay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Betts
Sep 07, 2018 -

Mark McLarty Ford responded

Janet, thank you for sharing your positive feedback with us! We are very happy to know you had the best car-buying experience with Raymond and our team! We hope you enjoy your new vehicle! Thanks again for your business! We appreciate you!

September 05, 2018

Awesome service Any time I take my car in they are very pleasant. They always have refreshments and snacks while you wait. They are very knowledgeable of what's going More

by LYNETTE.HAMPTON83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lee Moore, Bob Woller, David Mitchell, Willie Chester, Michael Betts, Derrick Reed, Courtney Guy, James Williams
Sep 05, 2018 -

Mark McLarty Ford responded

Thank you so much for the kind words and positive feedback! We do appreciate you and your business! We are happy to know you had an awesome service visit again! Thanks!

September 04, 2018

Disappointed Just about every experience I have had with this service department has not gone well... I was truly hoping for a better experience this time. More

by JAndrews
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Allen Buck
3.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 04, 2018 -

Mark McLarty Ford responded

We are very sorry to hear you had a less than exceptional service experience this time. We do strive for quality customer service and will send your review to our management team to investigate the situation. We appreciate your honest feedback, as it helps us improve. However, if you would like to reach out to our Customers Relations Manager, Tami Dick, her phone is 501-955-5342 or email tdick@mclartyauto.com. Again, we sincerely apologize for your experience.

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