Mark McLarty Ford

Service was fast and accurate. I brought my truck in because the Check Coolant Additve Light came on. It has happened before. I brought it in the first time and they took care of it I brought my truck in because the Check Coolant Additve Light came on. It has happened before. I brought it in the first time and they took care of it. This time I was charged 77 dollars. I was in a hurry so didn’t want to make it an issue but why the charge this time but not a few months back? My truck is still under warranty. Is this not part of the Warranty? More

new Car purchase The staff was friendly and accommodating. Seems they do put customer satisfaction at the top of the list. The only problem we had was a malfunction of The staff was friendly and accommodating. Seems they do put customer satisfaction at the top of the list. The only problem we had was a malfunction of electronic element but this was a manufacturing error. More

Excellent They were all professional and friendly. They were speedy on the repair time. Had me another car to drive. Let me know what was going on during the pr They were all professional and friendly. They were speedy on the repair time. Had me another car to drive. Let me know what was going on during the process More

Awesome service dept I showed up and only had a short time frame to get something checked out. They took care of my issue and in a time that worked for me. Awesome! I showed up and only had a short time frame to get something checked out. They took care of my issue and in a time that worked for me. Awesome! More

BEST PLACE EVER I HAVE NEVER HAD A PROBLEM WITH THIS OFFICE. JUSTIN HAS ALWAYS BEEN GREAT TO ME. HE FINDS ME A CAR WHEN I NEED IT. MY NEXT VEHICICLE WILL BE FROM H I HAVE NEVER HAD A PROBLEM WITH THIS OFFICE. JUSTIN HAS ALWAYS BEEN GREAT TO ME. HE FINDS ME A CAR WHEN I NEED IT. MY NEXT VEHICICLE WILL BE FROM HERE! More

Used veh purchase repairs The young lady who has taken care of my service needs twice now (Nicole) I think is her name, is outstanding with people. She always had a smile, and The young lady who has taken care of my service needs twice now (Nicole) I think is her name, is outstanding with people. She always had a smile, and answered all my questions. She was like a breath of fresh air, just great. More

WILLIE was really nice and helpful did a heck of a job to he WILLIE was nice very knowledgeable about what he does although I was hoping to get sales tax paid to keep me from struggling to get tags and making fi WILLIE was nice very knowledgeable about what he does although I was hoping to get sales tax paid to keep me from struggling to get tags and making first payment I’m happy to have one of the nicest truck out there More

Untrustworthy!! I took my 2002 explorer to this dealership to diagnose some issues with the vehicle. They called me back after 2 days and gave me an estimated repa I took my 2002 explorer to this dealership to diagnose some issues with the vehicle. They called me back after 2 days and gave me an estimated repair bill for $1100 for 3 things one of which was already replaced. When I told them I would preform the repairs myself they were done with me (I made it clear from the get go this was a diagnosis only). When I got my vehicle back the service covers on my vehicles engine were not reinstalled correctly and the fasteners were not even finger tight. I preformed the other two part replacements myself. These were not the problem. If I did not know how to work on a vehicle myself they would have taken me for over $1100 and I still would have had a vehicle with the same issues. I brought my concerns to management and was basically told I was lying and did not preform the repairs properly (2 direct bolt ons) and if they had done it the vehicle would be fixed. Instead of being met with any kind of customer service I was met with hostility and accusations. My bottom line is I would not take any vehicle to this service center that is not warranty work. They are only looking to make a quick buck off their customers. Buyer be ware More

Excellent Ronnie Sanders was outstanding in securing what I wanted. He did not try to sell me a bill of goods, but instead listened to what I wanted and did his Ronnie Sanders was outstanding in securing what I wanted. He did not try to sell me a bill of goods, but instead listened to what I wanted and did his best to meet my needs. When I was unable to pickup my new truck due to surgery, he made arrangements to deliver it to me along with the paperwork. Everyone I have met so far has been very friendly and helpful. Other dealerships lost my business by putting their interest or lack of before mine. Overall this has been a extremely good experience. More

Friendly and fast Everyone treated me well from start to finish. Friendly team and fast service. I plan to use this dealership for future service needs as a result. Everyone treated me well from start to finish. Friendly team and fast service. I plan to use this dealership for future service needs as a result. More