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Mark McLarty Ford

North Little Rock, AR

4.4
825 Reviews
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
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4400 Landers Rd

North Little Rock, AR

72117

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Showing 825 reviews

July 30, 2018

Checked tail light that was supposed to be burned out. Tail light was not burned out did several checks and said nothing was wrong. Car computer was giving s message that it was burned out. More

by MEMEBOYCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jul 30, 2018 -

Mark McLarty Ford responded

Thank you for your positive feedback! We are happy to know you had an overall good experience with our service! We appreciate you!

July 30, 2018

Great service! The service department took very good care of us in a short amount of time. Very professional and friendly. Returned my call promptly and saw to it th More

by SALLYHB51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tia McLoud, Bob Woller
Jul 30, 2018 -

Mark McLarty Ford responded

Sally, thank you for the positive feedback! We are happy to know you had a great service experience with our team! We appreciate you and your business! Thanks again!

July 29, 2018

Best sales center The sales center at your dealership is the best that I've dealr with in years. Absolutely no pressure whY so ever.Jordan went above and beyond to make More

by MARSHAJONES67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Carter, Bob Woller
Jul 30, 2018 -

Mark McLarty Ford responded

Marsha, thank you so much for the positive feedback! We are happy to know you had a great overall car-buying experience and Jordan was able to answer your questions without the process. We appreciate your business and hope you enjoy your new purchase! Thanks again!

July 28, 2018

Quick and easy experience From the moment I contacted the dealership with interest in trading in my vehicle, I was impressed with the promptness and friendliness of the staff. More

by lindsey.murdock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Gilbert, Kevin Richardson
Jul 30, 2018 -

Mark McLarty Ford responded

Lindsey, thank you so much for the positive feedback! We are happy to know you had a quick and easy experience overall getting the vehicle you wanted! We do appreciate you and your business! Thanks again!

July 28, 2018

Dent and ding Justin know his job and how to get it done and have me on my way in no time . I hade a ding in my new F-150 and he call and got everything done in m More

by Mkx2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie Sanders
5.0
This rating includes all reviews, with more weight given to recent reviews.
Raymond Lay
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Habel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 30, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to know you had a great overall service experience from Justin and our team! We do appreciate you and your business!

July 27, 2018

Outstanding customer service I had an issue with my wi-Fi system in my 2018 F-150 king ranch...Allen servic department and Glen service technician fixed the problem. They provided More

by THEODORE_HAMPTON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2018 -

Mark McLarty Ford responded

Theodore, thank you so much for the positive feedback! We love to hear you had an outstanding customer service visit with us! We appreciate you! Thank you again for your business!

July 27, 2018

Cheerful Advisor, clear and to point Very helpful with details of service and recommendations for repair. Very thorough with examination of vehicle and explanation of repairs repairs More

by jasara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tia McLoud
Jul 27, 2018 -

Mark McLarty Ford responded

Thank you for the positive feedback! We are happy to know you had a great overall service experience! We appreciate you!

July 26, 2018

Used veh purchase repairs The service dep has been excellent, they have taken care of me with great attention, the salesman was great up until he told me the day after I'd sign More

by j.kyne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Roman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A woman in service did most of my help, don't know her name, she was great., Jimmy Veuleman
Jul 26, 2018 -

Mark McLarty Ford responded

Thank you so much for the positive feedback! We are happy to know you had an overall excellent service and sales experience from our team! We do appreciate you and your business! Thank you again!

July 25, 2018

Not very good in customer service I think 3 hours for a oil change is ridiculous and they were not very friendly I won’t be going back and I don’t know why they charge so much for a oi More

by JONWAR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Roman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Buck
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Blake Laird, Mike Allen, Bob Woller
Jul 25, 2018 -

Mark McLarty Ford responded

We sincerely apologize for your experience. We will alert our management team of our your review and investigate the situation further. We do appreciate your honest feedback, as we do strive for quality customer service. If you would like to reach out to our Customer Relations Manager, Tami Dick, her email is tdick@mclartyauto.com or phone 501-955-5342. Again, we are very sorry for the wait and inconvenience this has caused.

July 25, 2018

15000 mile service Allen Buck explained what would be done and gave a very accurate estimate of the time that would be required to complete the service. He listened to More

by WADE-R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Buck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2018 -

Mark McLarty Ford responded

We are very glad to hear Allen was able to help and answer all your questions during your service visit! We appreciate you and your positive feedback! Thank you again for your business!

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