Mark McLarty Ford

Very poor We are on a trip to California and made it to Santa Rosa yesterday. We had to spend 2 days in Yukon Oklahoma and now we have been towed to Edgewood Fo We are on a trip to California and made it to Santa Rosa yesterday. We had to spend 2 days in Yukon Oklahoma and now we have been towed to Edgewood Ford in New Mexico. The anti theft keeps locking the car up. McClarty doesn't seem to care that they sold us a lemon. More

It was a great experience I had a great experience at the Mclarty Ford dealership. The salesman (Jordan) was very accommodating and had great customer service. Overall, it was I had a great experience at the Mclarty Ford dealership. The salesman (Jordan) was very accommodating and had great customer service. Overall, it was wonderful. More

Oil change I was due for a 30,000 mile check up at that time also and had gotten a coupon in the mail and presented it to the lady at the counter, so she handed I was due for a 30,000 mile check up at that time also and had gotten a coupon in the mail and presented it to the lady at the counter, so she handed it to the service guy. He brought back my bill and states he gave me 15% off which did not equal $75.00. Normally I would have went to Walmart but since I had the coupon I came to McClarty. But overall, satisfaction was good and service was good. More

Fast turn around Service was excelent and my vehical was finished in a short period of time. Worth the cost for the benefits of the two year warrentee. Service was excelent and my vehical was finished in a short period of time. Worth the cost for the benefits of the two year warrentee. More

Lincoln Airbag Recall I dropped the vehicle off for the repair and it was ready the next day as promised. Allen offered to run it through the carwash for me but I declined I dropped the vehicle off for the repair and it was ready the next day as promised. Allen offered to run it through the carwash for me but I declined. He also provided a list of services I might consider. No complaints. More

Service Writer Allen is the best!! Easy to work with. His customer service is outstanding. He should train the rest of the staff on what customer service is Writer Allen is the best!! Easy to work with. His customer service is outstanding. He should train the rest of the staff on what customer service is all about. More

Repair of sold vehicle I would have given it 5 stars, the way they have gone out of the way to assure my used vehicle purchase was in great running order was exceptional, th I would have given it 5 stars, the way they have gone out of the way to assure my used vehicle purchase was in great running order was exceptional, the service people were great, caring genually, my salesman was doing great, now where that 5th star got taken away, after signing all paperwork, going home, I had to come back the next day, my salesman told me they needed $300 some dollars from me because they got the wrong payoff, I was upset, had them re-do the paperwork, I was so mad I was not going to give them more, already gave $7,000 down, so there it is, by the way, I talked to loan officer at Arkansas fed c u, she was shocked, said it was bad business practice to do this, it was their responsibility to get that right before I signed, also was mad they did this to a Veteran, thanks for all they did do. More

Justin Hable is the best! I have used Justin on numerous occasions, Justin has always been very helpful!Thank You Mike Davis @ ADESA Little Rock I have used Justin on numerous occasions, Justin has always been very helpful!Thank You Mike Davis @ ADESA Little Rock More

Twice the estimated cost Estimated front end repair was given at $2199. Final cost was $5300.and 18 days later! They kept calling and saying they found something else! Parts Estimated front end repair was given at $2199. Final cost was $5300.and 18 days later! They kept calling and saying they found something else! Parts would showed in stock but were not so they ordered again etc... More

Excellent in every area Service and professionalism are top notch. Salesman was very knowledgeable, financing was quick and painless. Service department attentive and courte Service and professionalism are top notch. Salesman was very knowledgeable, financing was quick and painless. Service department attentive and courteous. Will not be disapponted if you buy a car here! More