
Mark McLarty Ford
North Little Rock, AR
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 825 reviews
Excellent Service I went in for the advertised Ford Works special. I was greeted at my car with a smile and a hand shake. I gave my request and was shown the lounge. Wh I went in for the advertised Ford Works special. I was greeted at my car with a smile and a hand shake. I gave my request and was shown the lounge. While in the service lounge I was offered soft drinks, coffee, and popcorn, WOW! After a reasonable wait my truck was done and I was checked out. Great service, I will return. More
No Words can explain it I have never seen a business like northpoint, the employees make it seem like they are doing you a favor but they could care less about helping you. I I have never seen a business like northpoint, the employees make it seem like they are doing you a favor but they could care less about helping you. I purchased a used car from them and I have not been happy since I pulled off the lot with it. They are a bunch of crooks. No one there wants to help you not even the general manager. I will never do any kind of business with them again. More
Unbelievable I purchased 2012 used suv from northpoint and after having it a week it was making strange noises so I took it to their service department I had to le I purchased 2012 used suv from northpoint and after having it a week it was making strange noises so I took it to their service department I had to leave it and they kept my car for 13 days and it was never fixed they nevered tried to reach out to me just horrible service all around More
Cash Money The salesman RAY was very unprofessional, he took a phone call while I was sitting at his desk discussing a car purcahse and just left me sitting ther The salesman RAY was very unprofessional, he took a phone call while I was sitting at his desk discussing a car purcahse and just left me sitting there while he walked off. I never experienced ungrateful service like that before and on top of that I had cash money to SPEND, they loss and someone elses GAIN. THESE SALESMEN/ WOMEN REALLY NEED TO STOP JUDGING PEOPLE More
Jinger Woodworth made our buying experience very pleasant. She is very professional and knowledgable of the vehicles we looked at and test drove. By the time we left she made us feel as though we pleasant. She is very professional and knowledgable of the vehicles we looked at and test drove. By the time we left she made us feel as though we were friends getting caught up with each other. We have already recommended her to our brother and sister-in-law and friends. We will definitely be asking for Jinger when we are ready to buy another vehicle from North Point Ford. You've got a great sales rep in Jinger Woodworth More
Brittany Groteguth came out and met us on the lot, we were just walking around looking at tucks while our 2012 Ford F-150 was at service for an oil change. She was very friendly, not pushy, and offered t were just walking around looking at tucks while our 2012 Ford F-150 was at service for an oil change. She was very friendly, not pushy, and offered to help us find what we were looking for. She said if we would go inside with her, she could find what we were looking for on the computer. We told her we weren't really in the market to buy, we had a vehicle at service and were just passing the time. She gave us her business card and said if she could ever help us, please call or if we saw something on the lot today and just had any questions, please come in and find her. So, we continued looking around, talking about the different trucks and styles. Then we saw it! The truck that my husband had wanted when we bought the 2012, but couldn't afford at the time. A 2013 Ford F150 Lariat, white (like ours) but with tan leather interior, heated and cooled seats, navigation, you name it! It had ALL the bells and whistles! And to top it off, it was on a Red Tag Sale! We went inside and found Brittany, she looked it up and said that it also had some other dealer incentives for more money off. We couldn't believe it! While we filled out the paperwork, James Williams (the dealerships New Car Director and the man we bought our 2012 F150 from) came out to welcome us back to the dealership and let us know that he was going to help Brittany get us the best deal he could. And he sure did! I have bought four vehicles from North Point since 2004, they have always treated me well and fair and given me the best deals on vehicles. I did shop around for prices at other dealerships before going to them and no one can ever beat them for price and I know that no one is as nice as they are! Thank you, North Point Ford, Brittany Groteguth, James Williams, and J. Carlos Bautista (the financial manager who led us through all the paperwork and made it so easy for us!) you have made me once again a 100% Completely Satisfied Customer! I won't buy from anyone else! More
Searched the Internet and found truck looking for and called them and spoke with freddie. Went by dealership and had great experience with him and dealer. Great ease with f/I and would buy again. Nice sa called them and spoke with freddie. Went by dealership and had great experience with him and dealer. Great ease with f/I and would buy again. Nice salesman More
I went to North Point Ford Lincoln looking to purchase a good used or possibly a new car. I walked into the showroom and was greeted by a very friendly receptionist lady whom asked if I needed help to which good used or possibly a new car. I walked into the showroom and was greeted by a very friendly receptionist lady whom asked if I needed help to which I responded yes, that I am looking to purchase either a used or new car. She very quickly and politely paged for an available salesperson to come to the showroom that a guest was waiting. I smiled and said thank you then stepped to the side so she could assist other customers that were coming in. I walked at the most 10 feet away and started looking at a new Ford Flex in the showroom to pass the time. After waiting patiently for about 15 minutes of waiting and watching every customer that came in after me get help from a salesperson and then someone in the sales tower in the showroom call for any salesperson without a customer to come to the sales tower for I'm assuming a meeting I decided to walk away as obviously I wasn't important enough for someone to help me with deciding on a vehicle. More
Whenever we have had to bring our car in for service or something else, the dealership and personnel have been great. They always call and give us an estimate before doing the work and they finish the wor something else, the dealership and personnel have been great. They always call and give us an estimate before doing the work and they finish the work in a timely manner. We have been very satisfied with the work they have done for us on our car. More
I have purchased two Expeditions from North Point Ford and Rich has sold me both of them. I must say it's been a pleasant experience both times. Rich worked hard both times to get the deal we both can liv and Rich has sold me both of them. I must say it's been a pleasant experience both times. Rich worked hard both times to get the deal we both can live with. My daughter went to see them the next day and bought a 2013 Explorer from Rich.We're sold on North point and Richard Whitaker!! More