Mark Miller Subaru South Towne

Super Service Focus on a great customer experience! Kind, courteous, thorough - and never felt rushed - Jordan's full attention was on me and my needs and he has co Focus on a great customer experience! Kind, courteous, thorough - and never felt rushed - Jordan's full attention was on me and my needs and he has continued to follow up to insure my satisfaction. More

Great Location The waiting room is great. I can always find a quiet corner to just chill and read while my car is being worked on. Everyone is always so friendly. The waiting room is great. I can always find a quiet corner to just chill and read while my car is being worked on. Everyone is always so friendly. More

Shout out to "quick" service Initially I was upset that I couldn't get an appointment for an emergency situation related to a noise coming from one of my wheels. I was advised by Initially I was upset that I couldn't get an appointment for an emergency situation related to a noise coming from one of my wheels. I was advised by the person that took my call for an appointment to go to the Quick service area to see if they could identify any serious issues related to the noise. Initially I was going to be turned away but when I explained the situation the service rep (didn't get his name - based on pictures it might be Bill Russel) took the car back to see if there was any obvious problems that should prevent me from continuing to drive the car until I could get a "real" appointment. Turns out there was nothing wrong and whatever the service techs did when they took the wheel off seemed to fix it. If not for the service rep at the Quick service area (sorry - didn't get his name) I was going to write-off every going back to Mark Miller Subaru. I invested over $40K in an Outback at their dealership and the car is still under warranty - should be easier to get appointments but at least, in this case, the Quick service rep was able to help me out. More

Outstanding Customer Service Recall Service was timely and excellent and continues to be the example of the received over the past four years. Keep up the good work. Will always h Recall Service was timely and excellent and continues to be the example of the received over the past four years. Keep up the good work. Will always have our Subaru service performed by the dealership. More

3ed car bought at your dealership the young man that taught anita about the car was not very through programed phone failed to turn clock off manual plus other items we had to ask abou the young man that taught anita about the car was not very through programed phone failed to turn clock off manual plus other items we had to ask about More

This field was required It’s making me put a title and description to be able to submit any feedback. Kinda lame, I just wanted to submit the rest. Maybe consider not requiri It’s making me put a title and description to be able to submit any feedback. Kinda lame, I just wanted to submit the rest. Maybe consider not requiring things and take partial feedback as better than none at all. Most people would have just abandoned. More

Great Overall Experience I've known that I've wanted a Subaru for a while now. Unfortunately, I had a bad experience shopping for one at another local dealership in Salt Lake I've known that I've wanted a Subaru for a while now. Unfortunately, I had a bad experience shopping for one at another local dealership in Salt Lake. Mark Miller Sandy was a bit further from where I live but I thought I would give them I try. I'm glad I did! Dawn helped us find the perfect model and specifications we were looking for. She was patient with us as we compared different types of cars and ultimately helped us find the perfect one for us! More

Thank You We are from Wyoming and the service we received was Excellent all around. The People who answered our phone call, Those who serviced our car and the We are from Wyoming and the service we received was Excellent all around. The People who answered our phone call, Those who serviced our car and the person who delivered us to the Temple and picked us up was delightful to visit with. Everyone we encountered was very courteous. Thanks for the carwash we were looking very dirty from the Utah road salt. You made us more presentable and respectable in public. Ruth and Pat More

Excellent customer service!!!!! We had just had our worst experience with a dealer in American Fork and were somewhat hesitant to go through it again. As soon as we walked into Mark We had just had our worst experience with a dealer in American Fork and were somewhat hesitant to go through it again. As soon as we walked into Mark Miller Subaru South Towne, we were greeted by Zach. He was very friendly and knowledgable about the cars we were looking at. We found the car I wanted within 30 minutes. The process began and we then started dealing with Robert in finance, another nice guy...what is this possible? It wasn't your usual experience from a dealership. These guys were awesome, easy to talk to, down to earth and made everything so simple. The best car purchasing experience I've ever had. I highly recommend Mark Miller Subaru South Towne, Zach and Robert. The best at what they do! More

Making it right We had a service appointment on a Fr8day at 4pm. The guy who checked my husband and I in asked if we were going to wait. I advised we would be upsta We had a service appointment on a Fr8day at 4pm. The guy who checked my husband and I in asked if we were going to wait. I advised we would be upstairs looking at vehicles. He said they'd call us if needed. We came back downstairs at 5:15. No one told us that a tech had not looked at our vehicle until we went and inquires about the status. We were not pleased that no one let us know this earlier. We have always experienced a very high level of service, so this scenario was out of character. The next morning, service supervisor Jo apologized for the mix up and went above and beyond by getting a service appointment on Saturday and getting us a loaner vehicle until all repairs were completed. Thank you, Jo! More