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Mark Miller Subaru South Towne
Sandy, UT
1,022 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,022 reviews
April 26, 2017
good experience Todd was great to work with, no pressure at all. he has the same outback I bought and could tell me a lot about the car Todd was great to work with, no pressure at all. he has the same outback I bought and could tell me a lot about the car More
by sadielexie
Employees Worked With
Todd Jensen
April 25, 2017
Had a good experience Roger was awesome and very helpful through the entire process. Professional and knowledgeable. I'd do business with the dealership again and I'm lovin Roger was awesome and very helpful through the entire process. Professional and knowledgeable. I'd do business with the dealership again and I'm loving my STI More
by Jason
Employees Worked With
Roger Reier
April 20, 2017
Difficult Airbag recall Subaru notified us of a recall on our 2007 Subaru Outback to replace the passenger side airbag. This was accomplished but a small crack developed as Subaru notified us of a recall on our 2007 Subaru Outback to replace the passenger side airbag. This was accomplished but a small crack developed as a result in the passenger side dash cover. Lance Stewart was quick to review the problem and arrange the necessary replacement. Friendly professional service was provide by all of the staff in the service department. Great job! More
by 1maddog
Employees Worked With
Lance Stewart
April 20, 2017
Amazing When my husband and I were looking for a new car to replace our 2002 Honda we decided to check out a Subaru along with other cars. When we went into When my husband and I were looking for a new car to replace our 2002 Honda we decided to check out a Subaru along with other cars. When we went into the dealership we were met by no pressure by salesmen. We met Kevin Edwards, who didn't pressure us about buying a car. He made several cars available for us to test drive, after finding out what our preferences were. We took our time and several days looking at other cars, but because of the no pressure from Subaru, the employee (Kevin) and the availability of the exact car we were looking for; we decided to buy from Mark Miller. Couldn't have asked for a better dealership. Since purchasing the car, we have had one service call and it was fast, efficient and courteous. There was a small slipup then and they immediately made it right. Couldn't ask for a better dealership. More
by Leg2016Prem
Employees Worked With
John Duffy, can't remember the gentlemen in service, but they were great!, Kevin Edwards
April 20, 2017
Only place I'll take my Subaru Third time getting my Subaru serviced here awesome honest service! never dissatisfied or disappointed! I will only trust my Subaru here. Thank you so Third time getting my Subaru serviced here awesome honest service! never dissatisfied or disappointed! I will only trust my Subaru here. Thank you so much Robert! More
by Rach323
Employees Worked With
Robert Baldwin
April 20, 2017
Change roof rack They are just awesome! Service center is always so friendly and they always know what I need for my car. I would highly recommend this dealership. They are just awesome! Service center is always so friendly and they always know what I need for my car. I would highly recommend this dealership. More
by Bl@ckb1rd
Employees Worked With
Tony Connell
April 20, 2017
Zach was awesome! Multiple sales people were available right as we walked in the door but we were never overwhelmed. South Towne was full of a variety of vehicles to c Multiple sales people were available right as we walked in the door but we were never overwhelmed. South Towne was full of a variety of vehicles to choose from but Zach knew exactly what we were asking about and took us right to our new car. More
by blu gal
Employees Worked With
Zach Vincent - he was 5 stars as well!, Chris Fairclough
April 11, 2017
Warning About Mark Miller Service Department I took my Subaru Forester, with mileage of 93,477 (relatively low for a well-maintained, single-owner Subaru) to Mark Miller at Southtowne Automall in I took my Subaru Forester, with mileage of 93,477 (relatively low for a well-maintained, single-owner Subaru) to Mark Miller at Southtowne Automall in Sandy because a little oil had dripped under my car. The cause was later confirmed to be a leaking oil filter. I was also concerned that my tires might need alignment because I had gone off a curb during the recent snow storm. My appointment was at 9:30 a.m. and it was almost 1 p.m. when a service person came to tell me that they had changed my oil and also to discuss the extensive repairs that they had supposedly diagnosed. The total for their estimated repairs was $4,432.53 (replace brake shoes and drums, align 4 wheels, replace front sway bark links and bushings, leaking head gaskets, leaking rack and pinion). I had gone to the dealership alone because my husband was out of town, but when I called him, he said to hold off on those repairs until he got home. After everything that the Mark Miller Service Department had diagnosed as a problem with my car, I was afraid to drive it so I left it there until my husband returned from his business trip. We picked up my car on Friday and took it to Big O on Fort Union Blvd. in Cottonwood Heights where my husband has his company truck and other vehicles serviced. Big O did a thorough check and concluded that NONE of the repairs listed on Mark Miller's "Repair Estimate" were needed. Brakes are fine, sway bar fine, rack and pinion not leaking, tire alignment not needed. The oil filter, which was replaced when Mark Miller changed the oil, was the only source of the oil leak. And, as you can see from the Repair Estimate, I was double charged for the oil change and replacement of the leaky oil filter, which is always included in an oil change! I consider this Repair Estimate to be fraud and will seek to inform other Subaru owners to avoid taking their cars to Mark Miller for service. More
by Angry_client
Employees Worked With
Lance Stewart (Advisor); Ivan Barragan (Technician)
March 31, 2017
Stay away I've gotten two Subaru's here but I can no longer be a customer at Mark Miller Subaru. We recently were in an accident due to a recall that was not se I've gotten two Subaru's here but I can no longer be a customer at Mark Miller Subaru. We recently were in an accident due to a recall that was not sent to owners. When working with the maintenance director here, he threw up his hands and said, "what do you want me to do?" He let us know that he does not care that more people will be hurt and that sitting in his office "is all he can do" I can't in good conscience recommend this dealer and I will tell everyone I know to stay away. I will be advocating against them at every turn. More
by CoryLForsey
Employees Worked With
Kenny , Tony Connell
March 21, 2017
Kevin Edwards My wife and I found a car we were interested in at this dealership, we went to look and it and got to work with Kevin. Hey was extremely nice and help My wife and I found a car we were interested in at this dealership, we went to look and it and got to work with Kevin. Hey was extremely nice and helpful from the beginning. He held the car for us for a few days so we could make a decision and got the price lowered, even though he wasn't allowed to. If you go to mark Miller I would definitely recommend working with Kevin, he was awesome! More
by Dylan95
Employees Worked With
Kevin Edwards
