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Mark Miller Subaru South Towne

Sandy, UT

4.7
1,025 Reviews

10920 South State Street

Sandy, UT

84070

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Showing 1,025 reviews

December 30, 2014

Crappy Customer Service Garrett ( salesman) was not very friendly. Had no customer service skills whatsoever. He made me feel very unwelcome and like a bother. I did not buy More

by lan1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Garrett Kelsch
Dec 31, 2014 -

Mark Miller Subaru South Towne responded

We regret the experience you had with our team and want you to know that customer service, is our number one priority. What you describe is not a normal experience a customer has with us and we will do whatever we can to earn your business. Please feel free to reach out to me personally and I will help in any way I can. Ryan Rigby 801-553-5284

December 29, 2014

Made an appointment got financing and they sold the car. Christmas eve we made an inquiry. Got a call from Matt. We setup a time we'd come down after we spoke with the bank. Set an appointment time to come f More

by SJ182
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt Hendry, Kurt Moyer
Dec 31, 2014 -

Mark Miller Subaru South Towne responded

We are very sorry to hear about the frustrating situation. We definitely strive to avoid this type of thing. I spoke to Matt and it sounds like there was a problem with the inventory not showing correctly, in our system and the wrong car was reserved. This unfortunately has not been the first problem we have had with inventory lists showing incorrectly, with a new system we have implemented and we are working to quickly remedy the situation. We do regret that we lost your business and would love a chance to make it right. Please feel free to reach out to me personally and, we will work hard to earn your business. Ryan Rigby 801-553-5284

December 26, 2014

Most Appreciative My experience working with "Old Dave" was very positive. It had been 12 years since I last bought a car. I was uncertain and somewhat overwhelmed in s More

by EPB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Turcotte
Jan 28, 2015 -

Mark Miller Subaru South Towne responded

We are so happy to hear the great experience you had with Old Dave. He is a great example of what we strive for with all our sales force. Enjoy your new Outback

December 23, 2014

Integrity prevails I found Jon to be extremely knowledgeable with the many questions I asked in regards to the Impreza WRX/STI model that I was considering. My story is More

by Optimus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Barney
Jan 26, 2015 -

Mark Miller Subaru South Towne responded

We appreciate the patience, you showed, with the incident on the first WRX. It was truly a unique situation. We are so glad that everything worked out well, in the long run and look forward to working with you again!

December 21, 2014

Finally! Having searched for many, many months to find a use-friendly Subaru dealer who would actually talk to me, I was delighted to find Mark Miller South To More

by jeannekjc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Turcotte, Josh Gathercole
Jan 26, 2015 -

Mark Miller Subaru South Towne responded

We're so glad that everything went so well! Dave will be happy to hear you had a great experience, with him. We hope to see you again!

December 18, 2014

Couldn't have been a better experience than this! My friend has bought 2 cars from Mark Miller Subaru over the past 7 years. I've accompanied him during both purchases and on many of the trips for r More

by Terry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Turcotte
Jan 26, 2015 -

Mark Miller Subaru South Towne responded

What a cool experience! I'm glad all the interactions you've had, with our team, have been excellent! We look forward to seeing you again.

December 14, 2014

Out of state purchase. My wife and I found a great looking WRX on the Mark Miller Subaru web site. Our salesman Rodger was great to work with and eased our fears of purchasi More

by toby.miller.77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The friendly and talented cook at the WRX Cafe. (Sorry I don't remember her name.), Chris Fairclough, Roger Reier
Jan 23, 2015 -

Mark Miller Subaru South Towne responded

Thank you so much for the great review. We hope to work with you again someday! enjoy your killer WRX.

December 12, 2014

Awesome experience! Tony and Nate were awesome! They made buying my first car a breeze. They were very helpful and answered all questions I had. I would recommend this de More

by Abbey Jackson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate McKeeth, Tony Connell
Dec 23, 2014 -

Mark Miller Subaru South Towne responded

We are so happy we got to work with you, as well! We hope to see you again.

December 11, 2014

"Old Dave exceeds your expectations! Ordered car 6 weeks ago and delivered better than we originally agreed upon. Dave is very honest, sincere and professional. The dealership employees More

by Tdehaan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Turcotte
Dec 23, 2014 -

Mark Miller Subaru South Towne responded

Thanks for the kudos! Dave will be excited to hear you had a great experience! We hope to see you again.

December 09, 2014

Bought an outback from Jordan Rock I have know Jordan for years. I first bought my son an Impressa, Then I got a Tribeca, loved that car. This year I bought an Outback, well my hus More

by kmteerlink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Rock
Dec 23, 2014 -

Mark Miller Subaru South Towne responded

We always love to hear, when someone has loved their family of Subaru's! Have yourself a blast with that new Outback.

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