Mark Wahlberg Chevrolet of Avon

Joe Firment quarterbacks the family team Talk about stress-free? Indeed. Joe Firment personally engaged us as we waited for final bank approval (for a pre-approved loan) and later, a frustrat Talk about stress-free? Indeed. Joe Firment personally engaged us as we waited for final bank approval (for a pre-approved loan) and later, a frustrating experience with the insurance company who bumped the on-line quoted monthly rate by $360 per year at the last moment. Next day, the insurance company informed us they had made a mistake and refunded the $360 overcharge. Nice to find the on-line quote was correct the first time with the only hassles not the fault of the dealership. THE POINT IS: The Firment folks exhibited extraordinary patience and consideration for several hours as two seniors were buying a used car. Our foot soldier sales guy, James Wood, with little help from us, even volunteered to move our messy trunk stuff to the "new" car. If I happened to be buying an $80,000 Corvette, I cannot imagine better consideration and that feeling of being special. Firment knows how to treat customers -- like family. More

Excellent service and price. This is my second Malibu from Joe Fitment Chevrolet. Everyone from reception to sales,financing and service were pkeasant,efficient and not pushy.Devi This is my second Malibu from Joe Fitment Chevrolet. Everyone from reception to sales,financing and service were pkeasant,efficient and not pushy.Devin spent a lot of time showing me all the new features on my new Malibu.He made sure I was totally comfortable before I drove away.He did not rush me or make me feel stupid with all my questions. More

Quick, Easy, professional saleswoman! Tracy knew the ins and outs of the 2018 Traverse. Quick and easy and no issues. Orders late afternoon then delivered next day. Very professional. Tracy knew the ins and outs of the 2018 Traverse. Quick and easy and no issues. Orders late afternoon then delivered next day. Very professional. More

Amazing experience Don was very helpful and made buying my first car very easy. He is such a great guy and is very easy to talk to. Don was very helpful and made buying my first car very easy. He is such a great guy and is very easy to talk to. More

My Leasing Experience at Joe Firment Chevrolet I leased a 2017 Chevy Trax from Joe Firment Chevrolet recently and I love this car! The person I dealt with was Martie Wood who was very friendly and I leased a 2017 Chevy Trax from Joe Firment Chevrolet recently and I love this car! The person I dealt with was Martie Wood who was very friendly and knowledgeable about the leasing process. I felt very comfortable dealing with her and I felt completely satisfied leasing this excellent car. More

Great Experience ! I love my new Equinox ! Thank you so much ! I would you recommend to anyone I know ! No hassle , no pressure environment just good business ! I love my new Equinox ! Thank you so much ! I would you recommend to anyone I know ! No hassle , no pressure environment just good business ! More

From Website to Dealership A+ We had an excellent experience from the website, which we visited first, to the final handshake from our salesman TJ. The website was easy to use and We had an excellent experience from the website, which we visited first, to the final handshake from our salesman TJ. The website was easy to use and we quickly narrowed our search for a vehicle that met all our needs. We requested a quote and received a call at the open of business the very next day. We met TJ and we test drove the vehicle we had requested. It was not what we thought we wanted. TJ listened to what we didn't like about the vehicle we test drove, and had a second vehicle to test drive within minutes. This was the vehicle we imagined when we were on the website. He nailed it. We sat briefly and filled out our paperwork, TJ got us a great deal with a local credit union, I signed on the line, shook hands with TJ, and drove off in our new car with smiles on our faces. More

Excellent Great phone communication, easy-process for paperwork and car pick-up. Rachel Kirchner has been our go-to person for years and she did not disappoint Great phone communication, easy-process for paperwork and car pick-up. Rachel Kirchner has been our go-to person for years and she did not disappoint this time. Friendly, explains everything with good knowledge. An overall outstanding experience! More

Great Sales, Products and Service Thank you Tracy Arendt and Joe Firment Chevrolet for having the PERFECT VEHICLE for us for two times now! We were hoping our second time at a car pu Thank you Tracy Arendt and Joe Firment Chevrolet for having the PERFECT VEHICLE for us for two times now! We were hoping our second time at a car purchase would be just as great as the first one (2014), and we were 'wow'ed' again! Love working with the staff at Joe Firment for all phases of car ownership. All persons working the floor and outside are helpful, kind and courteous, even if we were not their direct customer. More

AWESOME We had no pressure from the sale lady I felt very comfortable as soon as I walked in the door of the dealership awesome people We had no pressure from the sale lady I felt very comfortable as soon as I walked in the door of the dealership awesome people More