Mark Wahlberg Chevrolet of Avon
Avon, OH
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From Website to Dealership A+ We had an excellent experience from the website, which we visited first, to the final handshake from our salesman TJ. The website was easy to use and We had an excellent experience from the website, which we visited first, to the final handshake from our salesman TJ. The website was easy to use and we quickly narrowed our search for a vehicle that met all our needs. We requested a quote and received a call at the open of business the very next day. We met TJ and we test drove the vehicle we had requested. It was not what we thought we wanted. TJ listened to what we didn't like about the vehicle we test drove, and had a second vehicle to test drive within minutes. This was the vehicle we imagined when we were on the website. He nailed it. We sat briefly and filled out our paperwork, TJ got us a great deal with a local credit union, I signed on the line, shook hands with TJ, and drove off in our new car with smiles on our faces. More
Excellent Great phone communication, easy-process for paperwork and car pick-up. Rachel Kirchner has been our go-to person for years and she did not disappoint Great phone communication, easy-process for paperwork and car pick-up. Rachel Kirchner has been our go-to person for years and she did not disappoint this time. Friendly, explains everything with good knowledge. An overall outstanding experience! More
Great Sales, Products and Service Thank you Tracy Arendt and Joe Firment Chevrolet for having the PERFECT VEHICLE for us for two times now! We were hoping our second time at a car pu Thank you Tracy Arendt and Joe Firment Chevrolet for having the PERFECT VEHICLE for us for two times now! We were hoping our second time at a car purchase would be just as great as the first one (2014), and we were 'wow'ed' again! Love working with the staff at Joe Firment for all phases of car ownership. All persons working the floor and outside are helpful, kind and courteous, even if we were not their direct customer. More
AWESOME We had no pressure from the sale lady I felt very comfortable as soon as I walked in the door of the dealership awesome people We had no pressure from the sale lady I felt very comfortable as soon as I walked in the door of the dealership awesome people More
Great people ! Brittany Davidson and Don Harold made the process of leasing our new Chevy Colorado so fast and easy that I would recommend them to anyone. Truly a no Brittany Davidson and Don Harold made the process of leasing our new Chevy Colorado so fast and easy that I would recommend them to anyone. Truly a no nonsense how can we help You experience. Thank You both very much ! More
Thanks to Brittany Davidson! Brittany Davidson made our car buying experience painless. Fun even. Shopping around for a car has never been anything but stressful until now. But Brittany Davidson made our car buying experience painless. Fun even. Shopping around for a car has never been anything but stressful until now. But when we went to Joe Firment, Brittany asked about our wants and needs in a car. She took us right to the car that was perfect for us. We bought it the same day. The price was right and we couldn't be happier with the car! Thank you, Brittany Davidson. More
Wonderful experience! Matt made me feel at ease buying a new car. He asked me if I knew what I was looking for color, make, model and what features I wanted. This is the fi Matt made me feel at ease buying a new car. He asked me if I knew what I was looking for color, make, model and what features I wanted. This is the first time I visited a dealership and wasn't treated like a stupid woman. I will recommend this dealership and Matt to any of my friends, family and anyone mentioning they are in need of a car. More
Great price on a low mileage cream puff I'd been looking for a tow vehicle in my price range for a while and was thrilled to find 2004 Bravada with just 32K @ Joe Firment. The deal was don I'd been looking for a tow vehicle in my price range for a while and was thrilled to find 2004 Bravada with just 32K @ Joe Firment. The deal was done over the phone with Brittany Davidson, who was just lovely to work with. I was expecting to buy the SUV as is and was very pleased that, upon noticing the speedometer did not work, the dealership replaced the whole instrument panel. I could not be happier with the quality service from Brittany Davidson and Joe Firment. More
Amazing, Friendly, and helpful The dealership was very helpful and made my transition from lease to buying a car easy. Tracy Arendt was amazing and provided very detailed informatio The dealership was very helpful and made my transition from lease to buying a car easy. Tracy Arendt was amazing and provided very detailed information on how to go about buying the car. She made the process seamless and got me everything I wanted for the new car as well. More
Great customer service Brittany was very helpful in finding the exact car I wanted and made sure I had the best experience. I would recommend her and the dealership to anyon Brittany was very helpful in finding the exact car I wanted and made sure I had the best experience. I would recommend her and the dealership to anyone and everyone! More