Markley Motors

Recall and repair I am not sure who was the one that took care of the car but my husband took it in for a recall for the air bag and then had them look after another pr I am not sure who was the one that took care of the car but my husband took it in for a recall for the air bag and then had them look after another problem and he was very happy with the timing and work done. I think someone sent me a message about the review but I don;t have his name now.. BUT thanks to whoever Great Job. More

Worst Car Buying Experience They told me one thing to get me in the door and purchase a car and then changed the terms last minute when I was signing the paperwork. The person wh They told me one thing to get me in the door and purchase a car and then changed the terms last minute when I was signing the paperwork. The person who handled the paperwork at the end (Lane) was very pushy and rude and aggressive. He was the person that made this experience so bad. I was able to talk to a manager after all of this and he was very helpful but when the issues he was addressing weren't working out, he just stopped responding. I've worked in customer service and have also bought several vehicles before with no issues. This situation was handled very poorly. I won't be going back and none of my friends and family will either. I'm in the MBA program at CSU and maybe I can make it a group project to write up an alternative customer service approach in one of my business management classes. I've already chatted with a few and it doesn't sound like I am alone with having a bad experience at Markley. More

My appointment was for a factory recall. I have been going to Markley for service for nearly 20 years, and have always been very satisfied with them. This last visit was no exception. I had I have been going to Markley for service for nearly 20 years, and have always been very satisfied with them. This last visit was no exception. I had an appointment for the service and Mike took care of it very promptly. My only complaint is it was very difficult to get through via telephone to make the appointment. Either no one answered the phone, or when I did get through, it was to leave a message, and got no response. More

Sales representative Derek is one of the finest sales person at Markley motors. He’s honest, friendly, willing to assist, and easy to get along with. Hard to find people Derek is one of the finest sales person at Markley motors. He’s honest, friendly, willing to assist, and easy to get along with. Hard to find people like him. And Trevor in the service Deparment. More

Quick, friendly, helpful, reasonably-priced Great experience here with Nick and his colleagues. They fixed everything I needed, some extra stuff, and even washed my car for me. Good prices and Great experience here with Nick and his colleagues. They fixed everything I needed, some extra stuff, and even washed my car for me. Good prices and always helpful. More

Usual Good Service From Markley This was my 11th or 12th time over the years on having Markley service my Honda. Work was done in a reasonable amount of time and at a reasonable pric This was my 11th or 12th time over the years on having Markley service my Honda. Work was done in a reasonable amount of time and at a reasonable price. Waiting room room was comfortable. Car was returned clean and without incident. More

Top Service! I've never received such prompt courteous service elsewhere. Try it, you'll like it. And don't forget their online coupons! G. Davis Ft. Collins I've never received such prompt courteous service elsewhere. Try it, you'll like it. And don't forget their online coupons! G. Davis Ft. Collins More

Exceptional Customer Service After my previous vehicle was totaled due to hail damage, Markley Honda was the third dealership I visited. Because I was only beginning my search, I After my previous vehicle was totaled due to hail damage, Markley Honda was the third dealership I visited. Because I was only beginning my search, I went to Markley only planning to look around. However, because of the phenomenal experience, I felt comfortable purchasing a vehicle that day. Matthew Frye, Jason Hay, and the entire staff at Markely were helpful and forthright, especially compared to my previous experiences. They were exceptionally considerate of some personal medical issues that affected my search and did everything in their power to make my shopping experience as positive as possible. Matthew and Jason were fair and gave me their best deal upfront. Their transparency made me comfortable purchasing a new CR-V that day. They have continued to be extremely helpful, expediting the delivery of the "we owe" service items we discussed so that everything is done before I move out of state. Their service department has also been thorough and extremely helpful. I cannot recommend Markley Motors, Jason Hay, and Matthew Frye more strongly. More

Jason was not honest. Had a distinct arrogant attitude. Jason was not honest. Had an unfriendly and unwelcoming gesture towards me. I experienced the same with Patty. First time I met them. Bad experience. Jason was not honest. Had an unfriendly and unwelcoming gesture towards me. I experienced the same with Patty. First time I met them. Bad experience. More

Good people up front but oil change was slow for 7:00 am. Your people who took care of us were very friendly, professional, and efficient. My only concern was that it took 2 hours and 25 minutes from the tim Your people who took care of us were very friendly, professional, and efficient. My only concern was that it took 2 hours and 25 minutes from the time I pulled into the garage as the first customer till I pulled out. That seems excessive for a simple oil change. I could understand it better if they washed the vehicle but that was not the case. More