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Marlow Motor Company Chrysler Dodge Jeep Ram

Front Royal, VA

4.8
214 Reviews
Call Dealership (540) 305-3099

707 N Commerce Ave

Front Royal, VA

22630

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214 Reviews of Marlow Motor Company Chrysler Dodge Jeep Ram

November 17, 2023

Professional and courteous. They took care of multiple firmware updates and recall items. They even made provisions for an overnight vehicle because of the time involved. More

by leith0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Houser, Dan Moser, Chris Price, Kayla Fadeley, Scott Renaud
Report | Print
Nov 21, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

Thank you for cruising by and leaving such a stellar review Leith! We're thrilled to hear that our team's professionalism and courtesy made your visit memorable. Making sure your ride is not only up-to-date but also convenient is what we're all about at Marlow Motor Company. Drive with confidence, and we can't wait to welcome you back for more automotive adventures!

Helpful
November 14, 2023

Had a recall on my car. They took care of us well. Professional and timely. More

by Boharden
Recommend Dealer
Yes
Employees Worked With
Chris
Report | Print
Nov 21, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

Thank you for cruising by and sharing your experience! We're thrilled to hear that we could swiftly handle your recall with professionalism and timeliness. At Marlow Motor Company, ensuring your peace of mind on the road is always our top priority. Safe travels, and we look forward to welcoming you back for any future adventures!

Helpful
November 14, 2023

Great service manager and service writer, clean facility. Only issue was dirty Fingerprints left on steering wheel and door handles inside and out. Floor mats pushed up and seat left way out of position. More

by p.ruscito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Dulapa on the sales floor, very knowledgeable on the products., Kayla Fadeley, Scott Renaud
Report | Print
Nov 21, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

Thank you for the shoutout! We're thrilled to hear you appreciate our fantastic service manager and writer, as well as our clean facility. We apologize for those pesky fingerprints and minor details – we've got our superhero capes on to ensure a spotless experience next time. Looking forward to wowing you on your next visit!

Helpful
November 12, 2023

Chris was extremely pushy and made me feel guilty for not purchasing items I did not come there for. I will never be returning to this shop for any work. It’s obvious they don’t care for the customer and onl More

by ameliaoates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Price
Report | Print
Helpful
November 11, 2023

Very knowledgeable about what’s he’s selling. They stayed late after hours to finishing paperwork. More

by cehainespainting
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Dulapa, Wendy Conlon
Report | Print
Nov 13, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

Thank you for your glowing review! We're thrilled to hear that our team's knowledge and dedication made your experience outstanding. Going the extra mile, even after hours, is just one way we roll at Marlow Motors. We can't wait to serve you again in the future!

Helpful
November 11, 2023

Top notch experience! First rate services! Drop off and pick up service is awesome! Fantastic! More

by rickn1989
Recommend Dealer
Yes
Employees Worked With
Herb Houser, Herb Houser
Report | Print
Nov 13, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

Thank you for the incredible review! We're thrilled to hear about your top-notch experience at Marlow Motors. Our drop-off and pick-up service is just one of the many ways we aim to make your automotive journey as fantastic as possible. We appreciate your support and look forward to serving you again soon!

Helpful
November 11, 2023

Marlow helped me when I was broken down far from home. They treated me like I was a regular customer. Many thanks to Scott, Herb and the whole team for getting me back on the road as quickly as possible! More

by Herb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Houser, Scott Renaud
Report | Print
Nov 13, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words Herb! At Marlow Motors, we believe in treating every customer like family, whether you're a regular or in need of some roadside rescue. We're thrilled that Scott, Herb, and the entire team could get you back on the road swiftly. Safe travels, and remember, we're always here to assist you on your automotive journey!

Helpful
November 11, 2023

Pulled in, took my keys, confirmed what I was there for, pointed me to the waiting area and kept me updated on the status. Informed me of some addl work needed that could be scheduled for a later date. Ga More

by NEM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Houser
Report | Print
Nov 13, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

Thank you for the awesome feedback! At Marlow Motors, we believe in going the extra mile to ensure your car service experience is smooth and hassle-free. We're thrilled to hear you had a great visit and appreciated our efforts to keep you in the loop and offer savings. Looking forward to serving you again soon!

Helpful
November 06, 2023

Great service, nice professional people, good price for service. Will get you in right away More

by Gabbertbl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Houser, Dan Moser, Chris Price, Kayla Fadeley, Scott Renaud
Report | Print
Nov 07, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that you had a great experience with our team at Marlow Motors. Our commitment to top-notch service and getting you back on the road swiftly is what drives us, and your satisfaction means the world to us. See you next time for more automotive excellence!

Helpful
November 04, 2023

Advice for what the car needs was helpful and the free car wash was very grateful. More

by oteachout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Herb Houser, Dan Moser, Chris Price, Scott Renaud
Report | Print
Nov 06, 2023 -

Marlow Motor Company Chrysler Dodge Jeep Ram responded

We're thrilled to hear that our car advice came in handy for you! At Marlow Motors, we're all about making your automotive experience as smooth as possible. And as for that free car wash – consider it a little extra shine from us to brighten your day! Thanks for choosing Marlow Motors, and we can't wait to assist you again in the future.

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