Marlow Motor Company Chrysler Dodge Jeep Ram

Our salesman was Josh Lambert, he went out of his way to make sure we got the vehicle that best met our wishes. He got us good trade in values for our older vehicles and made the entire experience very easy make sure we got the vehicle that best met our wishes. He got us good trade in values for our older vehicles and made the entire experience very easy and stress free. More

We had a great experience purchasing our 2012 Dodge Grand Caravan from Marlow. Every person we met at the dealer was very friendly and professional. Susan did an awesome job helping us find the perfect veh Caravan from Marlow. Every person we met at the dealer was very friendly and professional. Susan did an awesome job helping us find the perfect vehicle for our family and was very professional and knowledgeable. She answered every question with a smile and we could tell she was very informed on all the vehicles on the lot. The finance guy worked very hard to get us the best interest rate possible and we were very happy with the end result. All the guys in the show room helped entertain our two small children while we were filling out our paper work. We will definitely be returning to Marlow for all of our future purchases and service! More

This has been the best truck buying experience I have ever had!I'm in my 40's and have had my share of bad experiences with car dealerships. Josh Lambert and his team (Bill and Andrew, to mention a few) ever had!I'm in my 40's and have had my share of bad experiences with car dealerships. Josh Lambert and his team (Bill and Andrew, to mention a few) worked relentlessly to get me the best possible deal on an excellent truck. They were very respectful and relentless. Not only did they pay off a current auto loan that I had, but also, got me financed at an incredible rate with no money down and no trade in and got me into a brand new vehicle of my choice! Josh even picked me up from my house in the new truck and I drove it back to the dealership to finalize the deal! The truck was detailed and had a full tank of gas! The dealership was super clean and well run. I could go on and on, bottom line is, this dealership is incredible! More

After reading this you might think I either work for Marlow Motors or am a family member. I can assure you I am not. That said I guess I better get down to why I am writing this. I can honestly say my Marlow Motors or am a family member. I can assure you I am not. That said I guess I better get down to why I am writing this. I can honestly say my buying experience at Marlow Motors turned out to be wonderful as the sales man Mr. Maynard Leckie was on top of his game. From the first day I visited the showroom to the day I pick up my car Mr Maynard was a "Johnny on the spot" nothing was to small to ask of him as he was quick to respond to all my needs. I too have worked in sales for many years and was consider to be at the top of my field as I always gave my all to customer satisfaction and felt I was the best but now I must admit I have finally met my match and his name is “Mr. Maynard Leckie” of Marlow Motors. He made me a believer and truly made me feel as if I was being taken care of by a family member... I talked to a few other individuals within the showroom and all were truly professional. I expect the service department will mirror the other departments within Marlow Motors so now I know next time I need a new or used car, I need go no further then to Marlow Motors the family connection!!! Thanks for your outstanding Customer service!! More

Tim Keys was a great salesman. No pushy at all. Very knowledgeable and very friendly. I would definitely buy from this company again and I recommend Tim Keys for sales. knowledgeable and very friendly. I would definitely buy from this company again and I recommend Tim Keys for sales. More

My husband and I purchased a 2012 Jeep Grand Cherokee Limited from Marlow Motor Company and we absolutely love it! Our sales representative, Maynard Leckie, was outstanding, and the entire staff was war Limited from Marlow Motor Company and we absolutely love it! Our sales representative, Maynard Leckie, was outstanding, and the entire staff was warm and friendly. We felt we got a good deal with our trade-in, and we got an excellent purchase price with great incentives on the new Jeep. Maynard took his time to carefully explain everything to us and his expertise in customer service was top notch. The follow up after the sale has been excellent too. We have received phone calls, emails and thank you letters. We would not hestitate to purchase another vehicle from Marlow Motors, and trust me, Maynard will have a loyal customer for life. Sincerely, Bob & Debbi Cahill Front Royal, VA 22630 More

I would usually prefer getting a root canal than go through the experience of buying a new car. My husband and I have purchased about 12 cars over the last 20 years and this is the first time ever tha through the experience of buying a new car. My husband and I have purchased about 12 cars over the last 20 years and this is the first time ever that I walked out feeling great about the experience. The service was excellent, the staff helpful and friendly and the paperwork process was incredibly quick and efficient. I was extremely happy with the deal I got and their trade in prices were very fair. I purchased additional items for the car in their service department and found the staff in that department very friendly and helpful as well. If this is the standard service that Marlow provides, I expect to become a lifetime customer. More

My husband and I had a wonderful experience at Marlow Motors. Mr. Keys was friendly, helpful and a pleasure to work with. I had initally gone a few days before our planned purchase date to check out the Motors. Mr. Keys was friendly, helpful and a pleasure to work with. I had initally gone a few days before our planned purchase date to check out the Jeep Cherokee. I was welcomed immediately and was given all the information I was looking for that day. When we came back to buy the car was already pulled out and Mr. Keys greeted us again. We felt very comfortable and taken care of at Marlow Motors. My husband later commented that this was one of the best experiences he has had at a dealership. We are delighted with our new car and the services we were provided. More

Maynard was very knowledgeable about the vehicles I was looking at and was able to help connect me with Ben who tried every option possible to get me the best price on our lease deal. They were both very h looking at and was able to help connect me with Ben who tried every option possible to get me the best price on our lease deal. They were both very helpful. I've even received a follow-up call from Maynard and a letter from him making sure everything is in good order. Emily checked in on me while I was working with her staff. The overall process was clean and easy. I never felt pressured to have to walk out of the dealership with a car either. More

While on the first long vacation from PA to VA in our new motorhome (Dodge Sprinter chassis), the engine suddenly went into limp mode outside of Berryville, and we were afraid that we would break down comple motorhome (Dodge Sprinter chassis), the engine suddenly went into limp mode outside of Berryville, and we were afraid that we would break down completely. We were headed towards the Skyline Drive. Our GPS pointed us to Marlow Motors in Front Royal, VA. CJ spoke to us and took the motorhome into the service area right away. He told us of a park down the street where we could walk our dogs, and told us that we could also take them into the large air conditioned waiting room (two large Golden Retrievers). When he came to see us about an hour later, he said he had bad news. The van needed a part and it had to be ordered, and would not be here until....the next morning at 7AM. We were expecting him to say next week! He directed us to a campground near by, but also offered to let us stay in the lot. We spent the rest of the day exploring Front Royal and had a great stay in the campground. The next morning we returned at 8AM to have the part installed. They also recharged our air conditioner. All of this was covered by our warranty. We were on our way down the Skyline Drive later that morning. We spoke to a number of employees at Marlow's and everyone was so friendly. We were very lucky to break down near this wonderful car dealership! Thanks expecially to CJ for being so helpful and friendly. More