716 Reviews of Marshal Mize Ford - Service Center
Needed an oil change for the first time and called to make appointment. when I arrived the service dept. took my information. I waited about 45 minutes then was on my way home. They were very pleasant an make appointment. when I arrived the service dept. took my information. I waited about 45 minutes then was on my way home. They were very pleasant and courteous. More
I called to make an appointment. Service representative was very cordial. I dropped my car off at the designated time and rep told me approximately when work would be finished. I did Service representative was very cordial. I dropped my car off at the designated time and rep told me approximately when work would be finished. I did not wait but got a text from rep when work was complete. I returned to pick up car. One little hiccup- paperwork was not at payment desk which seemed strange since work was completed over an hour ago. I approached the payment desk again about ten minutes later. The clerk searched for service rep who was at lunch and then got another rep to get the paperwork who then also got my car. More
He was very professional and informative. He was spot on with how much time he said it would take. Thank you for the great experience!! I will be back again! He was spot on with how much time he said it would take. Thank you for the great experience!! I will be back again! More
The service technician Jamie Harris is great! The people that do the tire rotation need to learn to adjust tire pressure when they rotate the tires. That way the driver of the vehicle doesn’t ha The people that do the tire rotation need to learn to adjust tire pressure when they rotate the tires. That way the driver of the vehicle doesn’t have a scare when the low pressure warning comes on 10 miles from the dealership. More