
Marshal Mize Ford
Chattanooga, TN
656 Reviews of Marshal Mize Ford
"Fred (Service Advisor) always listens to my concerns..."
- EdFred (Service Advisor) always listens to my concerns and/or questions and knowledgeably answers my questions or looks up the answer. Fred is very customer service oriented and makes your service work at Marshall Mize Ford a pleasant experience.
Read More"Everyone was really friendly. I would caution some..."
- jamestrenaEveryone was really friendly. I would caution some individuals on language. Certain customers will not like all the cursing. I was not offended, but don't really care for it.
Read More"In for oil change and check up. Service person explained..."
- sbatesIn for oil change and check up. Service person explained that the price had changed a little since last visit which was helpful to know beforehand. He explained the services rendered in a professional and personable manner. I wish I remembered his name... Ken perhaps? At any rate, each time I come to Service Dept. I always have my issues met with promptness and friendly people. Sally Bates
Read More"Prompt service, attentive to my concerns about the..."
- EdPrompt service, attentive to my concerns about the windshield washer fluid line freezing on my 2020 F150 during a recent trip to Indiana where the temperature was 17 degrees. Would definitely recommend Marshall Mize.
Read More"Made an appt yesterday afternoon, got in first thing this..."
- malone7504Made an appt yesterday afternoon, got in first thing this morning, no waiting! Went to breakfast, came back and were done! Repair to replace broken mirror assembly was complete! Were in and out in a Flash!
Read More"I love this dealership. They are professional. Always on..."
- EscapeGirl50I love this dealership. They are professional. Always on time. Service is fast and thorough. They explain everything. Everyone I have come in contact with is friendly and polite.
Read More"Great service and price would recommend Marshal Mize for..."
- Klewis8744Great service and price would recommend Marshal Mize for all your car needs. Easy to work with and upfront pricing. Was a pleasure doing business with them
Read More"Took my vehicle in for warranty work on the front doors...."
- Thehuckster1957Took my vehicle in for warranty work on the front doors. When I got it back the rubber seal was broken and a pice of trim on the edge of the drivers door. Service tech just laughed about it. I contacted dealer on the problem. I never heard from anyone to fix the problem they caused.
Read More"Convenient,clean,proficient and friendly. I will always..."
- bde1555Convenient,clean,proficient and friendly. I will always drive Ford products and Ford service. i haven't more comments to say at this time without being repetitive.
Read More"The service dept has always done great work. Always done..."
- RdwreckerThe service dept has always done great work. Always done when promised. Truck is left clean. Someone is always in the service drive waiting to help when I pull in.
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