Marshal Mize Ford

Fred (Service Advisor) always listens to my concerns and/or questions and knowledgeably answers my questions or looks up the answer. Fred is very customer service oriented and makes your service work at Marshall Mize Ford a pleasant experience.

Everyone was really friendly. I would caution some individuals on language. Certain customers will not like all the cursing. I was not offended, but don't really care for it.

In for oil change and check up. Service person explained that the price had changed a little since last visit which was helpful to know beforehand. He explained the services rendered in a professional and personable manner. I wish I remembered his name... Ken perhaps? At any rate, each time I come to Service Dept. I always have my issues met with promptness and friendly people. Sally Bates

Prompt service, attentive to my concerns about the windshield washer fluid line freezing on my 2020 F150 during a recent trip to Indiana where the temperature was 17 degrees. Would definitely recommend Marshall Mize.

Made an appt yesterday afternoon, got in first thing this morning, no waiting! Went to breakfast, came back and were done! Repair to replace broken mirror assembly was complete! Were in and out in a Flash!

I love this dealership. They are professional. Always on time. Service is fast and thorough. They explain everything. Everyone I have come in contact with is friendly and polite.

Great service and price would recommend Marshal Mize for all your car needs. Easy to work with and upfront pricing. Was a pleasure doing business with them

Took my vehicle in for warranty work on the front doors. When I got it back the rubber seal was broken and a pice of trim on the edge of the drivers door. Service tech just laughed about it. I contacted dealer on the problem. I never heard from anyone to fix the problem they caused.

Convenient,clean,proficient and friendly. I will always drive Ford products and Ford service. i haven't more comments to say at this time without being repetitive.

The service dept has always done great work. Always done when promised. Truck is left clean. Someone is always in the service drive waiting to help when I pull in.