Marshal Mize Ford - Service Center

As expected. They do a good job and I trust them with my vehicles. Jamie kept me informed. They do a good job and I trust them with my vehicles. Jamie kept me informed. More

Dealership was clean well marked, so you knew where you were going. Staff were friendly and professional. were going. Staff were friendly and professional. More

Kaleb was excellent service provider. He was very good at explaining what needed to be done and made sure it was completed. He was very good at explaining what needed to be done and made sure it was completed. More

I had made an appointment and arrived on time. It took a few minutes for a service person to show up but then everything went smoothly. Time estimate for oil change and inspection was one hour b It took a few minutes for a service person to show up but then everything went smoothly. Time estimate for oil change and inspection was one hour but was complete in 45 minutes. After leaving I discovered that my digital speed display had been changed to something else. Using the manual I tried to fix it but couldn't find the right input. I called service and the fellow was very patient and was able to talk me through it. I think that the servicing mechanic should note where the customer's display is set and return it to that setting before declaring the job complete. More

Kaleb Blanton made service experience smooth and painless. Having the shuttle service is super convenient. Thanks! painless. Having the shuttle service is super convenient. Thanks! More

Great job by my service writer. He was very good at explaining what needed to be done and made sure it was completed.. He was very good at explaining what needed to be done and made sure it was completed.. More

My service was fast since I waited for the work to be done. Keep up the good work. done. Keep up the good work. More

My service was good and I got in and out in a timely fashion. Thanks fashion. Thanks More

The service was excellent, The customer waiting area needs a lot of work! I was in. The Volkswagen shop getting an oil change the day before this and they had comfy chairs with laptop tables on them. T needs a lot of work! I was in. The Volkswagen shop getting an oil change the day before this and they had comfy chairs with laptop tables on them. Take a page from their playbook MM!!! More

Really nice to interact with people who like their jobs. A courtesy car wash would have been appreciated. A courtesy car wash would have been appreciated. More