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Marshal Mize Ford - Service Center

Chattanooga, TN

4.8
716 Reviews

716 Reviews of Marshal Mize Ford - Service Center

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October 29, 2021

The intake process, dedicated service tech for consistency and the ability to use the shuttle are all very helpful things when having to have vehicle serviced. More

by TJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth in Service is very professional and courteous as well as consistent with communication. He has demonstrated integrity which is a rare commodity these days. He is to be commended.
October 26, 2021

I had a very nice experience at the dealership. The service advisor was knowledgeable and friendly. More

by diverd1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken, service advisor.
October 22, 2021

Excellent service with a minimum of wait time. Abel was ready to have my car serviced when I got there and I was less than on hour waiting on the service to be performed. More

by tennshadoez
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jones
October 18, 2021

Fred was really easy to work with and listened to all my concerns and problems More

by JH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Freddy
October 17, 2021

As usual, the service was prompt, thorough and highly satisfactory. The service manager even told me ahead of the work being performed about the recent increase in the price of oil that would be reflecte More

by Eqpackrat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Vargas
October 14, 2021

Friendly and very efficient service from Kenneth. Super easy and fast service on my Bronco. More

by jennifer.shepherd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth
October 10, 2021

Staff was very friendly. The service was quick and professional. Staff answered some questions I had and was happy to do so. More

by Mabales2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Williams
October 05, 2021

Sales team was easy to work with, knowledgeable of their product timely with hard issues that presented any delays More

by adbrown50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thad Narrmamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick Jones
September 26, 2021

Has always been consistent in the service dept. Had a problem with my 2010 F-150 that they couldn't find. I took it in and had the service manager give it to a tech to take home with him. He kept it a we More

by enelson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
N/A
September 20, 2021

Worked well with me to have my oil change. Service was friendly and had me on the road quickly. More

by spell59
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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