Marshal Mize Ford - Service Center

Greg Kraft was very friendly and accommodating. He helped me with using my Ford Reward points and took me to the parts center to order a back mat. He's an asset to your Service Department. I took hi helped me with using my Ford Reward points and took me to the parts center to order a back mat. He's an asset to your Service Department. I took his card as I would prefer him to be my "go-to" person in that department. More

We’ve bought two new F-150’s from Marshall Mize. The service is always top notch. They get you in and out in a reasonable amount of time. service is always top notch. They get you in and out in a reasonable amount of time. More

Service advisor was very friendly. They got me in and out very fast. Overall I had a great experience at Marshal Mize and would recommend them to everyone. very fast. Overall I had a great experience at Marshal Mize and would recommend them to everyone. More

It was awesome service im glad they waited til i got there to yell me of the double price then what it used to be there to yell me of the double price then what it used to be More

As always a very pleasant experience. Eric explained everything that was done to my vehicle. Service was completed in a timely matter and I was on my way! everything that was done to my vehicle. Service was completed in a timely matter and I was on my way! More

Excellent service performed on time as scheduled. Service Tech Kenneth was very professional and courteous. His overall self presentation demonstrated that he truly enjoyed his service tech position. He mad Tech Kenneth was very professional and courteous. His overall self presentation demonstrated that he truly enjoyed his service tech position. He made service a positive. A question: Why does this survey consider only the Sale, Finance and Management Departments? Where is the Service Department so their employees can be rated? More

Fred is the best service writer of all time, He's the GOAT. He always takes great care of all of his customers even when we already work here! GOAT. He always takes great care of all of his customers even when we already work here! More

Abel Vargas was very helpful & professional!! Was informative up front about the price increase of an oil change. Courteous & polite!! Wait time was shorter than told!! informative up front about the price increase of an oil change. Courteous & polite!! Wait time was shorter than told!! More

My Marshal Mize Ford Customer Service Representative was Superb. 😊 Love my New Bronco Sport! Want to keep it in tip top shape. Thanks again for everything. 👌🏻 Superb. 😊 Love my New Bronco Sport! Want to keep it in tip top shape. Thanks again for everything. 👌🏻 More

Marshall Mize is always quick to help me! Best Ford place in our area by far. Thank you Kenneth for keeping good communication and quick service. in our area by far. Thank you Kenneth for keeping good communication and quick service. More