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Marshal Mize Ford - Service Center

Chattanooga, TN

4.8
716 Reviews

716 Reviews of Marshal Mize Ford - Service Center

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April 27, 2021

Took care of my problem and was very fast doing it. Very friendly and very clean place. If I have any more trouble will be back. Thanks More

by shjetsetters
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Service department
April 17, 2021

Greg in service has always been a great help, especially with the countless phone calls I’ve made! I know I can trust him & his other team members to fix my car in a timely manner. I’m young & refuse to go More

by Jlambo123!
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg in Service
April 03, 2021

Took my husbands f 150 for an oil change yesterday and was there an hour and a half! Didn’t take it back for 25 minutes. Had a 1:00 appt. why bother with appts if you can’t stick to it? Didn’t get finishe More

by Jb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
March 30, 2021

Service was good wit all points covered. We seemed to have an extended wait but the customer waiting room was clean and comfortable with plenty of reading material. More

by paul.phillips66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Cubberly
March 19, 2021

my family and I have been doing business with this dealership for over 15 years. Propt curteous service. no complaints from me or my family More

by cswoerner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Morgan
4.0
This rating includes all reviews, with more weight given to recent reviews.
March 05, 2021

Excellent service when my check engine light came on. They gave me a loner truck (brand new) and took care of my truck. I bought my truck 5 years ago and Marshall Mize still takes great care of me. More

by mlslstephens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
March 03, 2021

I made an appointment on line, which was very easy. When I drove in the service bay, I received prompt attention. Work was completed in a reasonable amount of time, and I received a great detailed explanat More

by Ronald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Abel Vargas
February 05, 2021

Great place to shop and Great service.... always enjoy looking around the lot for new ideas for my next new vehicle. never any pressure. Always Great service. More

by buddy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thad Narrmamore
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 05, 2021

This was my F150 pickup truck not my wife Explorer. My (Larry) truck had a oil change and everything went great as always. I have never had a problem with Marshall Mize Ford Service Dept. My wife Explorer More

by computfun
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Perry Williams
February 02, 2021

this auto and account is not in the name of Dianne Coddington. It is in the name of David and Martha Rhoades. Otherwise the service was excellant as usual. More

by Bittercreek21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Blankinship
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