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Marshal Mize Ford - Service Center

Chattanooga, TN

4.8
716 Reviews

716 Reviews of Marshal Mize Ford - Service Center

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January 30, 2021

Eric Blankenship is always very helpful and willing to explain and answer all my questions. . I fully trust Marshal Mize with my vehicles. Thank you More

by Melanie.cantwell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
January 18, 2021

Fred (Service Advisor) always listens to my concerns and/or questions and knowledgeably answers my questions or looks up the answer. Fred is very customer service oriented and makes your service work a More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Greer
January 03, 2021

In for oil change and check up. Service person explained that the price had changed a little since last visit which was helpful to know beforehand. He explained the services rendered in a professional and p More

by sbates
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept.
December 31, 2020

Prompt service, attentive to my concerns about the windshield washer fluid line freezing on my 2020 F150 during a recent trip to Indiana where the temperature was 17 degrees. Would definitely recomme More

by Ed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Greer
December 29, 2020

Made an appt yesterday afternoon, got in first thing this morning, no waiting! Went to breakfast, came back and were done! Repair to replace broken mirror assembly was complete! Were in and out in a Flash! More

by malone7504
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
December 12, 2020

Took my vehicle in for warranty work on the front doors. When I got it back the rubber seal was broken and a pice of trim on the edge of the drivers door. Service tech just laughed about it. I contacted d More

by Thehuckster1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember his name
December 10, 2020

Convenient,clean,proficient and friendly. I will always drive Ford products and Ford service. i haven't more comments to say at this time without being repetitive. More

by bde1555
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miranda Mastovich
December 04, 2020

The service dept has always done great work. Always done when promised. Truck is left clean. Someone is always in the service drive waiting to help when I pull in. More

by Rdwrecker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Craft
November 25, 2020

Service intake was efficiently and courteously handled by Greg Kraft. Work was done in a reasonable period of time, and price was as expected. This dealership values its customers. More

by mqjq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Kraft
November 10, 2020

Miranda is a great service writer very friendly ,customer oriented and treats a customer like they are the special person that they are if not for customers you would not have a business More

by aashford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miranda service writer was fantastic
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