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Marshal Mize Ford - Service Center

Chattanooga, TN

4.8
716 Reviews

716 Reviews of Marshal Mize Ford - Service Center

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November 04, 2020

Fred was very helpful when I took my car to the service bay. He made some suggestions to try prior to the actual service work. The update of my GPS/SYNC/BLUETOOTH systems appears to be working to some ex More

by richardlockery
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred in Service
November 04, 2020

Fred did a great job of welcoming to the garage and keeping me updated on the status of the repair. Just typing now so that I meet someone's 25 word minimum requirement. Management should review th More

by sandersjsndr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
fred
October 28, 2020

Always get great service from the guys in the service Dept. I have never had any problems with anything. They always ask before they do anything I had not requested. More

by Jstansifer88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship
October 23, 2020

Marshal Mize allows the scheduling of the oil change online. The work was performed in a timely and professional manner. I was received at the schedule time. More

by DonHarv52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miranda Mastovich
October 22, 2020

Greg (last name?) was very helpful getting my Ford F150 truck serviced (oil change and tire rotation) and a new battery installed on short notice. Thanks Greg More

by dlmeinert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg (service dept.)
October 22, 2020

Miranda got me in for a much needed oil change without it being a problem. I normally make an appointment, but I just returned from a long trip and needed to get this done before leaving for the weekend. S More

by david.chester
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kountz
October 21, 2020

The service staff was friendly and polite. The recall issue for my car was fixed without any problems! I will certainly return for future service appointments. More

by guynnns
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kenneth Johnson
October 15, 2020

Quick turnaround on a handful of issues and great communication. Fred was very responsive and performs his job with professionalism. The service department does a fine job! More

by bmeeks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred
October 14, 2020

I had several issue with my F150. Greg did a nice job of explaining everything and working with me to get the truck fixed up. More

by matt-combs
Recommend Dealer
Yes
Employees Worked With
Greg Morgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2020

Fred always does a great job on getting my vehicles in and out. I would definetely recommend Marshal Mize for service, sales, and body work. More

by Rodney17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Greer
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