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Marshal Mize Ford - Service Center

Chattanooga, TN

4.8
716 Reviews

716 Reviews of Marshal Mize Ford - Service Center

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August 22, 2020

Work was done on time I have had A good experience when I have dealt with the service department hopefully that will continue in the future More

by Dave1407
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Eddie Owensby, Roger Cooley
August 22, 2020

Started service at apt time, friendly service rep . wait wasn't long, waiting area was clean and comfortable. Everyone was pleasant and helpful. Marshall Mize has been our choice of dealership for many More

by bcc.7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Jones
August 20, 2020

Service was great, Waiting time was shorter than I expected. I bought my Ford at Marshal Mize Ford and have it serviced here every time. I'll keep coming back. More

by anita842
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember his name. Very nice man.
August 20, 2020

I arrived 15 minutes early. They took me right in. The gentleman who waited on me was very efficient and courteous. I wasn't there long at all. Very pleasant experience!!! More

by Bradford2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept Cody
August 06, 2020

Fast service Came in for oil change. I was in and out in 45 minutes. That's a lot faster than the place where I got my last service. More

by tnvol1958
Recommend Dealer
Yes
Employees Worked With
Fred Greer
August 03, 2020

Very professional and friendly interactions. Quick turnaround. Only delta was a bad mileage number on my reminder sticker. That was quickly remedied upon my request More

by Family4him
Recommend Dealer
Yes
Employees Worked With
Fred Greer. 5 stars
July 25, 2020

Called Service, Greg was the one we talked to got us right in knew exactly what we were talking about to be fixed and fixed the rear door wasn’t latch like we’d thought but the cables were broke Very More

by Ronald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service (Greg)
July 24, 2020

Fast courteous service. Appointments are kept and work completed as promised or even better. Have been dealing with them for six years on many levels with no complaints. More

by Bob A
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric and others
July 24, 2020

Provided good services. Maintenance was done in a timely manner issues were addressed on this visit. Service advisor explained everything. Would recommend service to others. More

by Nelsonsg1nelsonsg1@comcast.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
July 24, 2020

Service Advisor, Cody Hunsucker was very thorough and explained everything my car needed or repairs that had been made. Very pleased with the professional service. More

by Dennis
Recommend Dealer
Yes
Employees Worked With
Cody Hunsucker
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