Marshal Mize Ford - Service Center

Eric, as always , went the extra mile to get mycar in and out of service. Need the problem diagnosed and car back the same day and Eric pulled it off. out of service. Need the problem diagnosed and car back the same day and Eric pulled it off. More

Excellent Warranty Experience Overall pleasant warranty service experience. Appoint time was met with friendly capable staff and the work was completed quickly. I was amazed at t Overall pleasant warranty service experience. Appoint time was met with friendly capable staff and the work was completed quickly. I was amazed at the efficiency of the dealership even in the face of virus precautions. More

Pleasant and efficient service. Only negative would be that I feel the price is a little high for the routine maintenance I had done. Otherwise, very pleased. that I feel the price is a little high for the routine maintenance I had done. Otherwise, very pleased. More

From a recent oil change they found my brake pads needed attention. The rear brakes was very thin and could have caused damage to rotors and front were at a thickness that could wait a little longer. But I attention. The rear brakes was very thin and could have caused damage to rotors and front were at a thickness that could wait a little longer. But I trust the service advisor Kenneth and service manager that we discussed and I had all replaced. I had an appointment and soon as I got there I was greeted and in a short time my truck was headed to be worked on. Great job by all. More

F250 Truck Timely, per my instructions and efficiently. Will continue to use your service. I am a person of very few words. A minimum count is not my idea o Timely, per my instructions and efficiently. Will continue to use your service. I am a person of very few words. A minimum count is not my idea of my comments. More

Excellent service I have several vehicles serviced at this dealership, I can call and always be helped right away. Kenneth, Greg and Eric always get me in and out quick I have several vehicles serviced at this dealership, I can call and always be helped right away. Kenneth, Greg and Eric always get me in and out quickly. Thanks to Mitchell Kernea and his advisors for great work. More

oil change and tire rotation work done in a timely manner and good service. That is all I have to say. I tried to get a plastic cover piece for front passenger seat runner to co work done in a timely manner and good service. That is all I have to say. I tried to get a plastic cover piece for front passenger seat runner to cover bolt that attaches it to frame under warranty with no luck More

great service dept Always great service, I called in for availability to look at my truck. dropped off and repaired by the following afternoon. Kenneth went over the in Always great service, I called in for availability to look at my truck. dropped off and repaired by the following afternoon. Kenneth went over the invoice with me and explained repairs. More

Headlights The service was great, Kenneth was fantastic and customer focused. The price of the headlights and the labor to change bulbs was pricey and unexpecte The service was great, Kenneth was fantastic and customer focused. The price of the headlights and the labor to change bulbs was pricey and unexpected. More

Highly Personalized Start to Finish Bought my last car at Marshal Mize based on what I considered an extraordinary effort to get my business. Since then the vehicle service has been top Bought my last car at Marshal Mize based on what I considered an extraordinary effort to get my business. Since then the vehicle service has been top of the line - very personalized. I am generally updated at least once during the reasonable short wait and at the conclusion a review of everything done is reviewed with me. This has been an exceptional difference from the last (Ford) dealership I had used. Great Job by the whole team. More