Marshal Mize Ford - Service Center

another Good experience Marshal Mize Ford consistently provides excellent customer service and quality work in a friendly and attentive workplace. It is a pleasure doing busi Marshal Mize Ford consistently provides excellent customer service and quality work in a friendly and attentive workplace. It is a pleasure doing business with this dealership as I and my family have for many years. More

Prompt repair We brought in our 2005 F-150 for repair. Problem was diagnosed quickly, part ordered, and repair made within a day. Great service, great people! We brought in our 2005 F-150 for repair. Problem was diagnosed quickly, part ordered, and repair made within a day. Great service, great people! More

Last minute service We had to call spur of the moment for a new battery and oil change. Talked to Eric and he was very nice and helpful. We got a new Battery and the oil We had to call spur of the moment for a new battery and oil change. Talked to Eric and he was very nice and helpful. We got a new Battery and the oil change and they called and said we needed new cabin filter and air filter so we got all that done in a matter of a few hours. Very painless. We have been dealing with Marshal Mize since 1979 for cars and service and we will continue to do so. Thanks again More

Recall Service We returned our 2017 Ford Escape for a recall repair. We called ahead of time and were able to set an appointment time of 10AM. When we arrived, the s We returned our 2017 Ford Escape for a recall repair. We called ahead of time and were able to set an appointment time of 10AM. When we arrived, the service department was ready for us and took the car immediately. We were told it would be ready for us in 15-20 minutes. We ran a couple of errands and returned to Marshall Mize after about 30 minutes. The car was parked and ready. After completing the paperwork, we were good to go. Everyone we dealt with was pleasant and attentive. We were impressed by the speed of the service and the professional of the service department. More

The service department at Marshal Mize Ford is always friendly and helpful and really cares about your vehicle and the service they give you. Fred in service is awesome! friendly and helpful and really cares about your vehicle and the service they give you. Fred in service is awesome! More

P Mountain I scheduled my car for service. I arrived 5 minutes before my appointment time. As soon as I got out of my car they called me by name and took my care I scheduled my car for service. I arrived 5 minutes before my appointment time. As soon as I got out of my car they called me by name and took my care back. More

Quick Service Went for routine service. Completed in less time than expected. I am completely satisfied. The rest is to satisfy the twenty five word minimum. 25 Went for routine service. Completed in less time than expected. I am completely satisfied. The rest is to satisfy the twenty five word minimum. 25 More

Outstanding support from the Service Department as usual! The process of scheduling thru the completion of the service is always easy and without any hassles. The process of scheduling thru the completion of the service is always easy and without any hassles. More

We had a GREAT experience as usual, with a friendly and courteous staff. We did not have a long wait time, we will definitely be back for future services. courteous staff. We did not have a long wait time, we will definitely be back for future services. More

Surprised the Ford product doesn’t deliver! The service tech who checked me is was excellent. He really did a great job and even researched my issue. Unfortunately, the Ford F-150 does not suppo The service tech who checked me is was excellent. He really did a great job and even researched my issue. Unfortunately, the Ford F-150 does not support the towing need that I have. I will likely trade it in for a Chevrolet pick up that does. The issue is with charging a battery while being hooked up to a camper. Ford doesn’t do it according to the service department. Chevy does. The service was great but the Ford product evidently doesn’t deliver. Feel free to call me at 770-639-4056. Reed Adcock More