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Marshal Mize Ford - Service Center

Chattanooga, TN

4.8
716 Reviews

716 Reviews of Marshal Mize Ford - Service Center

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May 09, 2020

Service Department Very efficient and extremely nice personnel in that department. I always contact Eric in the Service Department for advice and recommendation since I More

by gddowell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric first and foremost and cannot remember the young man's name that brought my info to me.
May 09, 2020

Greg Kraft is the best service rep. That I have had ever. I am 76 years old and Greg is so good at communication, respect, and follow through. Takes good care of me and my car. I am happy with the More

by Diderm
Recommend Dealer
Yes
Employees Worked With
Greg Kraft
May 09, 2020

great everyone was great. service was great don't know what else to say except everything worked out great. the car rental girl was great also. More

by aashford
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred in service
April 30, 2020

Fred was very nice and professional. He answered all my questions and was very helpful and informative. So far my car is doing good. Thank you More

by Joyce
Recommend Dealer
Yes
Employees Worked With
Fred he was great.
April 18, 2020

Gregg was awesome! He went above and beyond to accommodate my elderly mother. Our family has purchased 7 new Fords there and I have never had such great service!! More

by Lbmorrison
Recommend Dealer
Yes
Employees Worked With
Gregg
April 01, 2020

Did a great job getting the job done in a very quick amount of time. They also handled it without contact during this covid19 outbreak. Thank you! More

by jennyrushford
Recommend Dealer
Yes
Employees Worked With
Gary
March 29, 2020

Very friendly staff. Purchased my car from them. I have always been greeted with a smile and respect. I have also sent friends to them! More

by Jstansifer88
Recommend Dealer
Yes
Employees Worked With
Trevor in sercice, Danny Watkins, Andy Cubberly
March 27, 2020

Good and fast service. No complaints. The problem was found and I was contacted before work started. Eric was very informative and helpful. I would buy another explorer. More

by donthurman
Recommend Dealer
Yes
Employees Worked With
Eric in service. Excellent. , Todd Dyer, Danny Watkins, Andy Cubberly
March 26, 2020

We bought a new Ford Explorer, and they have been an absolute pleasure to deal with. Our vehicle has 20,000 miles on it, and their service department is top notch as well. More

by Chris Ballard
Recommend Dealer
Yes
Employees Worked With
Arnie Piazza
March 20, 2020

Solid Service Department Nice to have an experience where the expectation of service is actually met in a professional and timely manner. Unfortunately, that is rare in today' More

by roberto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg, Daniel
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