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Marshal Mize Ford - Service Center

Chattanooga, TN

4.8
716 Reviews

716 Reviews of Marshal Mize Ford - Service Center

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March 13, 2020

Got me in and out solved the problem as expected. Greg Kraft did an excellent job in listening to my problem, set a plan in place for repair, got the problem resolved, and got my vehicle back to me in More

by DC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Kraft
March 08, 2020

Everyone I was in contact with was extremely nice and helpful. I appreciate the service department and I am glad you all have a car loaner service. It makes it much easier for your customers. More

by Mkcalv
Recommend Dealer
Yes
Employees Worked With
Service department
March 04, 2020

Service Thank you Eric for taking care of me yesterday it was nice to have drop my car off without any drama thanks for kind and courtesy More

by Buttons57
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric
March 03, 2020

Oil Change & Tire Rotation Great Service and thanks for the Shuttle Service. I appreciate all the check point son the vehicle. Keep up the good work. Best Regards, Scot More

by sleamon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kenneth Johnson
March 01, 2020

Trevor took very good care of me, we love Marshal Mize sales and service. We will never go anywhere else even though our salesman left the dealership. More

by Jack
Recommend Dealer
Yes
Employees Worked With
Trevor Smith in service.
February 27, 2020

So pleased with the Service Department at Marshal Mize. Everyone is so nice and polite. Spoke with Daniel on the phone. He was very helpful. He was even nicer in person. Anna arranged a rental car for me. More

by EscapeGirl50
Recommend Dealer
Yes
Employees Worked With
Daniel Eslinger, Anna Simmons
February 26, 2020

WHEN I SET UP APPOINTMENT, WAS NOT TOLD BY ANNA THAT MY VEHICLE WOULD NEED TO STAY SEVERAL HOURS IN SHOP.. Trevor Smith die an excellent job as Service Advisor. More

by dcooke49
Recommend Dealer
Yes
Employees Worked With
SERVICE ADVISOR, TREVER SMITH
February 25, 2020

Trevor is the Best to work with Great Service, Trevor is very Nice, Respectful and helpful. All of the employees have been very courteous and respectful. The lounge area was a nice p More

by CathyJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor, Johnny Del Valle
February 23, 2020

Service department personnel are awesome! Great customer service. Would highly recommend them. Personnel gave updates and scheduled maintenance was done in a timely manner. I will have all my regular mainte More

by Ms1133
Recommend Dealer
Yes
Employees Worked With
Service department
February 22, 2020

Brought my mustang in for service , was provided a loaner, the service dept was very helpful and friendly , will be returning to have my eco sport serviced More

by Carolyn-H
Recommend Dealer
Yes
Employees Worked With
Trevor in service, Eddie Owensby
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