Marshal Mize Ford - Service Center

Service was factory recall. Appointment was easy and repair was prompt. Two issues were addressed the same day. Notification of completion was early enough for pickup that day. repair was prompt. Two issues were addressed the same day. Notification of completion was early enough for pickup that day. More

VEHICLE SERVICE Recently had my 2017 Ford Explorer in for service. The work was completed within a reasonable amount of time and the employee was very kind and knowl Recently had my 2017 Ford Explorer in for service. The work was completed within a reasonable amount of time and the employee was very kind and knowledgeable. More

I receive great customer service here! Everyone is helpful and friendly. Greg explained everything about the service to me thoroughly. I know my car is in good hands at Marshall Mize! helpful and friendly. Greg explained everything about the service to me thoroughly. I know my car is in good hands at Marshall Mize! More

Finding a Needle in a Haystack One day, I had noticed that my car had developed a smell like the engine was running hot, but all indicators showed everything was running normal. I One day, I had noticed that my car had developed a smell like the engine was running hot, but all indicators showed everything was running normal. I took the car into Marshal Mize, told them what was happening, and, within a little over an hour of examining every inch of the engine, their experienced and thorough mechanic had found the problem. To repair the car required some dismantling of the engine and then put back together. The car was repaired and ready for me to pick up by the end of the day. The car runs like a charm and the "hot" smell is gone. More

Yearly Maintenance Daniel Eslinger did an excellent job. He was professional, courteous, timely and sincere. It was nice dealing with someone who had my needs in mind. Daniel Eslinger did an excellent job. He was professional, courteous, timely and sincere. It was nice dealing with someone who had my needs in mind. Yes, I'm going back for all my car's needs. More

Service Center Daniel was very easy to work with for the routine and scheduled maintenance. His notification of replacing a battery was noted and authorized by me. Daniel was very easy to work with for the routine and scheduled maintenance. His notification of replacing a battery was noted and authorized by me. More

Service Dept Was Great! Couldn't have been more satisfied with Zack and the service department in general. Fast and friendly service with great communication. Had me back on Couldn't have been more satisfied with Zack and the service department in general. Fast and friendly service with great communication. Had me back on the road quickly! More

Great service and Professional Service Advisors. Vehicle was ready when promised. Work was done under an extended warranty / recall for the steering rack. Good experience. was ready when promised. Work was done under an extended warranty / recall for the steering rack. Good experience. More

fast and efficient This dealership is very professional and friendly. We had a short time to wait. I did not appreciate FOX news on the TV, though. We love our Ford Ed This dealership is very professional and friendly. We had a short time to wait. I did not appreciate FOX news on the TV, though. We love our Ford Edge. More

Good service. I have purchased over 10 vehicles from this dealership over 35 years and Lewis Dyer and his staff have always provided excellent service before and af I have purchased over 10 vehicles from this dealership over 35 years and Lewis Dyer and his staff have always provided excellent service before and after the sale. More