716 Reviews of Marshal Mize Ford - Service Center
Sales & service Bought my car there and always get it serviced at Mize. Can’t ask for a better experience. Every one I have interacted with has gone above and beyond Bought my car there and always get it serviced at Mize. Can’t ask for a better experience. Every one I have interacted with has gone above and beyond what a reasonable person would expect. More
Great service visit! The service center was convenient and comfortable. The technician was knowledgeable and provided excellent information and recommendations. Service The service center was convenient and comfortable. The technician was knowledgeable and provided excellent information and recommendations. Service time was less than anticipated. Checkout was efficient and fast with vehicle readily available. Thanks for the excellent experience. More
Oil change & service I was very pleased with the friendliness of the staff. The service work did not take longer than I imagined. The customer lounge was very clean & invi I was very pleased with the friendliness of the staff. The service work did not take longer than I imagined. The customer lounge was very clean & inviting. More
Good Personal Service Great personal service from the greeting as I drove in - to the personalized shuttle over to my business and then the personalized service of walking Great personal service from the greeting as I drove in - to the personalized shuttle over to my business and then the personalized service of walking me to my car and opening my door as I left. More
Great Dealership Everything went smoothly as scheduled. No issues and they provided excellent customer service. I take my Ford Explorer there for all of my service nee Everything went smoothly as scheduled. No issues and they provided excellent customer service. I take my Ford Explorer there for all of my service needs. I would recommend them to any of my friends. More
Reliable and interested in good service I arrived with a recall notice and a question about an obscure "tire mobility kit' prompt on my console, both were taken care of quickly, I was given I arrived with a recall notice and a question about an obscure "tire mobility kit' prompt on my console, both were taken care of quickly, I was given a ride back home, and then back to the shop when my car was ready. My service technician was very helpful, but all this was possible because another specialist offered an answer, and the driver who transported me took an interest. This only happens when quality matters to everyone. More
Purchase great. Collision repair time bad Had a great experience purchasing the vehicle. Sebastion Gray is a very nice saleman. My issue is with the body shop. I had a wreck on August 23rd . T Had a great experience purchasing the vehicle. Sebastion Gray is a very nice saleman. My issue is with the body shop. I had a wreck on August 23rd . The truck was towed that day to the dealership and insurance was notified . It took 7 full days for the body shop to email my insurance company the repair estimate. I'm now without my truck for 5 weeks. Insurance only paid for 4 weeks on a rental car so I'm now paying 40.00 per day for the car. Things need to be changed in the management of that area . More
Great job, better than the other place that I have used. Thank you for the fast service. Also thanks for taking care of my car. I have used other dealer's service center and was not please the way they treat Thank you for the fast service. Also thanks for taking care of my car. I have used other dealer's service center and was not please the way they treated by car. They kept my car for 5 weeks, the car was dirty inside and out. More
Good experience Work done in a timely fashion. Didn’t experience any delays or problems. Friendly service rep went over results of maintenance and billing rep was als Work done in a timely fashion. Didn’t experience any delays or problems. Friendly service rep went over results of maintenance and billing rep was also nice. More
Great service! Because you guys did everything I needed for the truck and then some. Thanks for all you do. I hope get the same service when I return. Because you guys did everything I needed for the truck and then some. Thanks for all you do. I hope get the same service when I return. More