Marshal Mize Ford - Service Center

oil change My car was taken in on time. The service was completed within fourty-five minutes. The bill was the amount that I expected and I was out of the de My car was taken in on time. The service was completed within fourty-five minutes. The bill was the amount that I expected and I was out of the department in less than one hour. More

Graet service! Real good service. Would recommend them to any one. They are the best in my book. Service and parts department went above and beyond to get our car ba Real good service. Would recommend them to any one. They are the best in my book. Service and parts department went above and beyond to get our car back on the road. More

REGULAR OIL CHANGE, ETC. NEXT WOULD BE THE 10,000 MILE SERVICE HAS ALWAYS BEEN EXCELLENT. I LOVE HAVING AN APPOINTMENT! ONE SUGGESTION, PLEASE LEAVE THE COMPUTER ON THE SAME MENU ITEM IT HAD WHEN THE SER SERVICE HAS ALWAYS BEEN EXCELLENT. I LOVE HAVING AN APPOINTMENT! ONE SUGGESTION, PLEASE LEAVE THE COMPUTER ON THE SAME MENU ITEM IT HAD WHEN THE SERVICE BEGAN. FOR "LITTLE OLE" LADIES LIKE ME, IT IS BUGGING ME TO DEATH THAT I CAN'T FIND HOW TO GET IT OFF THE "OIL RESET" WHICH HAD BEEN RESET @ 100%. I HAVE HAD NO TIME TO GO BACK TO THE SHOP NOR TO DIG OUT MY BOOK OF INFORMATION TO SEE HOW, IF I CAN EVEN DO IT, TO GET TO THE "HOME" SCREEN! THIS IS WHY QUALITY OF WORK HS ONLY 4 INSTEAD OF 5 STARS. JUST TO SHOW HOW ONE LITTLE THING LEFT INCOMPLETED CAN AFFECT AN OTHERWISE EXCELLENT JOB! I ALSO TALKED TO THE SERVICE MGR AND THE LADY AT THE PAY WINDOW EACH OF WHOM WERE VERY PROFESSIONAL NOT ABOUT THE MENU DEAL, JUST IN THE COURSE OF GETTING THIS APPT AND PAYING FOR SEVICE RENDERED.. More

Very friendly staff, The Staff was very Knowledgeable of the recall on my truck and answered all my questions with no problems. And the service was done in ample time. The Staff was very Knowledgeable of the recall on my truck and answered all my questions with no problems. And the service was done in ample time. More

Replace my battery The dealership was able to get me in same day to replace my battery. Serviceman was very nice & customer friendly & helpful. Cashier was also very cus The dealership was able to get me in same day to replace my battery. Serviceman was very nice & customer friendly & helpful. Cashier was also very customer friendly More

Courteous and timely service completed as promised. Especially appreciated notice of a missing locking lug nut on a front wheel. I was able to secure the part that afternoon at Long Mercedes Benz. Especially appreciated notice of a missing locking lug nut on a front wheel. I was able to secure the part that afternoon at Long Mercedes Benz. More

Excellent Service Had a great experience getting 4 new tires and front end alignment. I called and they had ordered the tires and the tires were waiting when I arrived. Had a great experience getting 4 new tires and front end alignment. I called and they had ordered the tires and the tires were waiting when I arrived. More

Prompt, courteous service Reception at the service desk was prompt and courteous. My wait time for the vehicle was less than one hour, even though the shop was obviously quite Reception at the service desk was prompt and courteous. My wait time for the vehicle was less than one hour, even though the shop was obviously quite busy. More

GREAT Experience was great. Kenneth was helpful and explained the recall issue. He explained in detail the work involved in correcting the airbag issue. G Experience was great. Kenneth was helpful and explained the recall issue. He explained in detail the work involved in correcting the airbag issue. Gary was a great shuttle driver and I see how he would be employee of the month. More