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716 Reviews of Marshal Mize Ford - Service Center
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March 18, 2019
Service The service advisor, Zach, took good care of my vehicle needs. I had returned it to the service department after having new brakes installed and was h The service advisor, Zach, took good care of my vehicle needs. I had returned it to the service department after having new brakes installed and was having a grinding noise. They drove the car and repaired the issue. It was kept overnight and a vehicle was provided to prevent me from being inconvenienced. More
by DT
Employees Worked With
Zach
March 08, 2019
Quick courteous service Was able to text problem and set appt than picked up truck on time no wait with helpful staff in and out in no time Was able to text problem and set appt than picked up truck on time no wait with helpful staff in and out in no time More
by vader123
Employees Worked With
March 07, 2019
Everything was great as usual ! SUPPER, what can I say , from making the appt with Zack to the completion of the service I was extremely pleased. I will be more than happy to return. SUPPER, what can I say , from making the appt with Zack to the completion of the service I was extremely pleased. I will be more than happy to return. More
by Kenneth2018
Employees Worked With
Zack
March 04, 2019
Great Service from a Great Staff I scheduled my routine maintenance on a Saturday because of my schedule. I cannot tell you have convenient it is. You would think the service staff I scheduled my routine maintenance on a Saturday because of my schedule. I cannot tell you have convenient it is. You would think the service staff would be grouchy having to work on Sat. but that was far from the truth. They were all very nice and got me in and out in 30 mins. My husband had told me to take my truck to another oil change business but I refused. The service staff at Mashal Mize Ford is top notch. More
by Marinecorps12
Employees Worked With
Jamie Dann
February 26, 2019
Great service I brought my car in for an oil change. They were fast and they did a great job. They were patient with my questions.Thank you. I brought my car in for an oil change. They were fast and they did a great job. They were patient with my questions.Thank you. More
by Marcia
Employees Worked With
Patrick Owensby
February 24, 2019
I like the Escape but hate the service I have an 2014 Escape. This is a wonderful car. the few times I have had it in for service and used the so called warranty there is a 100.00 deductibl I have an 2014 Escape. This is a wonderful car. the few times I have had it in for service and used the so called warranty there is a 100.00 deductible that the salesman did not tell me about. My fault I guess I did not read carefully when I purchased, but thought he would be somewhat honest. LOL. Have taken car in for no heat in the fall and was told flap was the problem. 100.00 dollars please. 2 months later no heat again so back we go and was told flap was not the problem, but there was a crack in the overflow tank for the radiator and all fluid was gone, and that is why you have no heat. Wait just a minute the car said heat gauge was normal and not overheating so how can this be. Seems like the same thing, but NO he has pictures. LOL I am sure these BUTT xxxxxxx have all kinds of scams up there sleazy arms. Think it is time to look for another place to go for an honest service company More
by gordontr
Employees Worked With
February 15, 2019
Service review Great, efficient service. In and out in thirty minutes. Everyone I spoke with was polite and helpful. The serviceman went through a service check Great, efficient service. In and out in thirty minutes. Everyone I spoke with was polite and helpful. The serviceman went through a service check list which I appreciate. More
by EscapeGirl50
Employees Worked With
Sorry don’t know name of service person.
February 13, 2019
Always service with a smile Our Technician always gives use great service. We never have to worry that our vehicle isn't in great working order. It means a lot. Our Technician always gives use great service. We never have to worry that our vehicle isn't in great working order. It means a lot. More
by James&Julie
Employees Worked With
Jarren Coleman Technician, Arnie Piazza
February 13, 2019
Excellent service I had a great experience with my 15000 miles service. Easy to schedule and friendly shuttle service to maximize the convenience to the consumer. Gre I had a great experience with my 15000 miles service. Easy to schedule and friendly shuttle service to maximize the convenience to the consumer. Great job! More
by Alicia P
Employees Worked With
Arnie Piazza
February 12, 2019
Knew what was happening; fixed the first time My experience has changed my perspective on taking my car "to the dealership." Zach Carter listened to my problem, took my info and kept me up to spee My experience has changed my perspective on taking my car "to the dealership." Zach Carter listened to my problem, took my info and kept me up to speed on the repair, during the process. He not only sent me an update; he responded to my questions, in real time! I still can't believe how open the communication was. Best of all, they fixed it. They've earned my business. More
by Mylough
Employees Worked With
Zach Carter
