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Marshal Mize Ford - Service Center

Chattanooga, TN

4.8
716 Reviews

716 Reviews of Marshal Mize Ford - Service Center

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April 23, 2018

Very caring Zach was great! He made sure all my concerns was taken care of.. I have always been satisfied with the service I receive from sales to service. That's More

by TDP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach, in Service Department
Apr 25, 2018 -

Marshal Mize Ford responded

Awesome! Thank you TDP for the great review and nice words about Zach. We appreciate you coming back and look forward to serving you for many more years to come.

April 05, 2018

The works package Mia checked me in and offered me coffee. When my works package was complete Mia told me everything checked great and said the multi point inspection f More

by Mike Parker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia
Apr 09, 2018 -

Marshal Mize Ford responded

Thank you very much Mr.Parker for the kind words about Nia and the wonderful review. The Marshal Mize team looks forward to serving you next time.

March 24, 2018

Recall Sevice I called to ask about a recall repair. They had not gotten parts yet. They called me as soon as they had them, and arranged same day service. Profes More

by ford says
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Blankenship and Mitchell.
Apr 09, 2018 -

Marshal Mize Ford responded

Great! We are happy to help with any service you need. Thank you for your patience on the parts and we are so glad your are happy.

March 16, 2018

Always pleased My husband and I both get our vehicles serviced at Marshal Mize and they are always very plesant and go above and beyond to help us with any problems More

by Mcgill17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nia
Mar 17, 2018 -

Marshal Mize Ford responded

Thank you very much McGill family for the great review! We welcome you back and look forward to serving you again in the future.

February 28, 2018

Recall issue with 2016 Ford Transit 150 Zach Carter will be my go to guy from now on. I like his manner. Polite, courteous and helpful. He was professional and the job was much quicker than More

by John Suggs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Carter
Feb 28, 2018 -

Marshal Mize Ford responded

Thank you so much Mr.Suggs for the kind review! We are very lucky to have Zach on the team and also lucky to have you as a customer. Please let us know how we can help in the future! Thank you again sir

February 21, 2018

Car was ready faster than expected Our tire was fixed and maintenance was done quickly and we were notified promptly. We were very satisfied with the quality and speed of this service More

by Chattanoogans
Recommend Dealer
Yes
Employees Worked With
Service advisor Greg
Feb 22, 2018 -

Marshal Mize Ford responded

Awesome! Thank you so much "Chattanoogans" for the wonderful review and especially for giving Marshal Mize Ford's service department a chance to assist you. We look forward to your next visit, please let us know when you are ready. Thank you again!

February 09, 2018

oil change every thing is outstanding at this dealer. I have been doing bus. with marshall mize for years & have always been happy with the service. bill nifong More

by red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
service dept.
Feb 09, 2018 -

Marshal Mize Ford responded

THANK YOU RED :) Awesome review! We really appreciate your business and your feedback. Please let us know how we can help in the future with Sales, Service, Parts or Collision. We are here to serve you!

February 03, 2018

Good job Took truck in for oil and filter change. Service department showed me the dirty air filter and told me about the windshield wiper and asked me if I wa More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Stedman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2018 -

Marshal Mize Ford responded

Thank you so much Mike for taking a minute to leave us your feedback. Our entire team Thanks you for allowing us to service your vehicle and to assure that your Ford runs for a long time in tip top condition. Please let us know what you need in the future, we are always here to help any way we can.

January 17, 2018

Fast and Friendly Fast and Efficient. Met the owner while I was waiting, Very nice guy. Plan to return to purchase a car for my wife. Keep up the good work! More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Parrow
Jan 18, 2018 -

Marshal Mize Ford responded

Awesome! Thank you so much Cathy for the great review. Mr.Dyer is always here meeting our amazing customers, he is as genuine as they come. So happy you got to meet the "boss" :) Our team looks forward to serving you again in 2018.

January 01, 2018

Service My service experience was great I wouldn't take my car anywhere else. Marshall Mize is far bet to work with. Kevin is a great salesperson and love t More

by debbie5177
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Baskette
Jan 02, 2018 -

Marshal Mize Ford responded

Thank you Debbie for the wonderful review! Kevin and our entire team really thanks you for the kind words as well as your business. Please let us know if you need anything at all, see you in 2018 :)

Jan 04, 2018 -

Marshal Mize Ford responded

Thank you so much Debbie for the great review! We really appreciate you servicing your vehicle with us and look forward to serving you in 2018. Have a great New Year and please let us know if we can help in any way.

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