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Marshall Dry Ridge Toyota

Dry Ridge, KY

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rated
153 Reviews

9 Taft Highway

Dry Ridge, KY

41035

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Showing 153 reviews

June 06, 2012

Dry Ridge Toyota is a great place to do business with! We really enjoy our new Sienna. All employees we met were very helpful. Tim and Marcia Cannon More

by Cannon1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe McClure, and many others that were helpful!
Aug 02, 2012 -

Marshall Dry Ridge Toyota responded

We at Dry Ridge Toyota appreciate you trusting us with your business. We look forward to serving your future sales, parts & service needs. Chris Hartsfield Sales Manager

June 04, 2012

Great service! Everyone was very friendly and helpful. I feel we we're given a good deal. We love our 2008 Camry and we will be back when we need another car. Thanks again for the great service. Jeff and Ma More

by Jeff Meadows
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Griese, Bernie Lozier
Aug 02, 2012 -

Marshall Dry Ridge Toyota responded

Thank you for taking the time to offer us praise! We really appreciate your business, and look forward to serving you in the future! Chris Hartsfield Sales Manager

May 29, 2012

This is the first time I have gone and bout a car. They made my visit easy and friendly. It was actually quick and easy for me to get the vehicle I wanted there because I seen it on line and called and had More

by dixrus86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bennie Niece
May 30, 2012 -

Marshall Dry Ridge Toyota responded

We appreciate that you took time out of your day to tell us about your experience. Your happiness as our customer is of the utmost importance, and if there is anything we can do for you in the future, we look forward to serving you! Thank You, Chris Hartsfield

May 05, 2012

After searching for cars on Auto Trader, we were lead to Dry Ridge Toyota. When we entered their store we knew we were in a great place! The entire staff went above and beyond being friendly and kind to my More

by smanczyk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bernie Lozier
May 30, 2012 -

Marshall Dry Ridge Toyota responded

I appreciate you taking the time to rate us on this website. Consumer feedback is a great tool in improving and/or maintaining great customer satisfaction practices, and we are very happy that you felt your experience was excellent enough to tell the world about it. We look forward to serving you for all of your future automotive needs. Thank You, Chris Hartsfield

April 12, 2012

I have purchased many new cars in my lifetime. This was by far the most pleasant car buying experience I have been involved in. A follow-up appointment for some additions to the vehicle was equally impres More

by Redman48
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melissa Johnson
Apr 13, 2012 -

Marshall Dry Ridge Toyota responded

Thank you for taking the time to post your comments about your experience on this website. WE strive hard everyday to exceed you expectations.....and it is good to hear that we are doing things right! We look forward to taking care of all of your future automotive needs! Chris Hartsfield New Car Sales Manager

April 02, 2012

I live less than 3 miles from another toyota dealership but i drove 25 miles to dry ridge toyota just to see bobby snow about purchasing my tacoma,with my wife working at toyota i could go anywhere and get More

by billytacoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Snow
Apr 06, 2012 -

Marshall Dry Ridge Toyota responded

Thank you for trusting Dry Ridge Toyota with your business. Bobby has built a fantastic customer base over the years by offering great service and concern for the customers needs. He appreciates you as a customer, as does the staff here at Dry Ridge Toyota. We look forwared to serving you for many years to come! Chris Hartsfield Sales Manager

March 29, 2012

All dealt with was very courteous, efficient,and quick. Also Larry Lawson was very informative. The Lady doing the paper work was also very quick and explained everything nicely. More

by Theresa Seiler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Lawson
Apr 06, 2012 -

Marshall Dry Ridge Toyota responded

Thank you for choosing Dry Ridge Toyota for your automotive needs! We appreciate your business!

March 26, 2012

I am a long time customer of Toyota's having purchased my first in 1977 and many since that time. I have purchased from five of the dealerships in the Cincinnati area and this one is by far the finest I have More

by rvanbenschoten
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bennie Niece
Apr 06, 2012 -

Marshall Dry Ridge Toyota responded

Thank you AGAIN for the opportunity to earn your business! We work very hard every day to exceed your expectations, and make the auto buying experience an easy and happy one. I hope you enjoy your vehicle! Chris Hartsfield Sales Manager

March 22, 2012

From start to finish a great experience. I contacted them online and informed them I prefered to be contacted by email. In the email I told them when I'd be there and they replied by email, as requested. Upo More

by swestmeier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Hartsfield, Larry Lawson
Apr 06, 2012 -

Marshall Dry Ridge Toyota responded

Thanks for your comments. It is good to know that our internet purchase process is customer-friendly. Excellent customer service is a goal that we strive to reach every day, and have processes in place to assure that it remains that way. Thank you for you business! Chris Hartsfield Sales Manager

March 20, 2012

We found the sales staff at this dealership to be very friendly and honest. What impressed us most was the lack of high pressure sales pitches. Gabe was very helpful as our salesman and took great care in More

by johnspinner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gabe McClure
Apr 06, 2012 -

Marshall Dry Ridge Toyota responded

Thank you for your kind words. Gabe is new to the business, and he appreciates knowing the things that he did right to make your experience a great one. I'm glad he was able to show you the difference in the two different models, and allow you to make a comfortable decision that best suited your needs. Please know that we value your business, and look forward to serving you for years to come. Chris Hartsfield Sales Manager

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