Martin Main Line Honda

Poor customer relations Don’t say I didn’t warn you... The main reason I chose to step foot into this dealership was that the receptionist Carey claimed that they are known f Don’t say I didn’t warn you... The main reason I chose to step foot into this dealership was that the receptionist Carey claimed that they are known for offering up to 20% more for trade ins... this isn’t true (BAIT & SWITCH. ILLEGAL?!) they actually offered me 5% less than every other dealer that I met with for my immaculate trade. The actual transaction left me feeling as though I’d just made a deal with a corrupt foreign government. Two times salesman Roman Tobak went back on his word during the sale of the vehicle I purchased. First, he insulted me with one of the worst offers I’d had all day, So I walked away and returned a few hours later, because I really liked the vehicle they were selling (the only positive in this story). He conveniently had amnesia about the price we agreed on earlier that day and tried to put $1000 more in his pocket by claiming his “buyer” didn’t want to pay the same price for my trade anymore. The truth is he didn’t speak with a “buyer”, it was 9pm. Second, we finally make a deal that the dealer will pay for fees and I will pay for taxes plus the agreed upon purchase price. I was half way through signing the paperwork when he went back on his word again and tells me the dealership doesn’t have the $280 to pay the fees that he agreed to pay. He also conveniently failed to omit a $30 documentation fee from the contract he printed up. Had I not spent 16 hours today searching for a vehicle that I felt good about driving home and if I didn’t have a 3 hour drive home tonight I would have walked away from this classless dealership. Ultimately, Roman Tobak and Manager Joe Seeker decided that their integrity, or lack thereof, is worth $280 measly dollars. Slimiest sales people I’ve ever encountered, and they have no shame in sucking every dime they can out of you even if it means going back on the agreement they shake on. In response to Allan- I had no issue understanding the negotiation process. I made myself very clear during the sale what I was willing to pay and your salesperson agreed to it. Perhaps you can provide a written explanation here as to why it is ok for one of your salespeople to agree to very specific terms and then not deliver on that very specific agreement. More

Leased a new car Excellent service! I would like to thank Lucy HU for helping me choose a new leased car. Everyone at Martine Mainline Honda are professional and frien Excellent service! I would like to thank Lucy HU for helping me choose a new leased car. Everyone at Martine Mainline Honda are professional and friendly More

Good price and easy process I had a really good experience at this dealership. I got a fantastic deal on a 2018 Accord Touring without a lot of hassle and back and forth nonsense I had a really good experience at this dealership. I got a fantastic deal on a 2018 Accord Touring without a lot of hassle and back and forth nonsense. Once the deal was made, I promptly went into the business office, where most forms were automated, and took delivery of a beautifully cleaned car shortly thereafter. Overall, a great experience! More

Excellent car purchasing experience. I was greeted promptly, the sales process was very efficient, and the sales team was very knowledgeable. It was the most enjoyable experience I have I was greeted promptly, the sales process was very efficient, and the sales team was very knowledgeable. It was the most enjoyable experience I have had purchasing a vehicle. More

Least a car Great customer service made me and my family feel comfortable and smooth sailing through out the process awesome people Nino and Lucy we’re fantastic Great customer service made me and my family feel comfortable and smooth sailing through out the process awesome people Nino and Lucy we’re fantastic More

Long business relationship We have been purchasing from Mail Line Honda since 1984. Repeat customers are exactly what you want in this business and MLH does a great job of build We have been purchasing from Mail Line Honda since 1984. Repeat customers are exactly what you want in this business and MLH does a great job of building relationships. Great service, friendly, professional sales, and a terrific manager, Nino! More

My new Accors Dave Tiereny was great. He showed me 2 Accords and I now have a 36 month lease. As long I live in the area, I will always come back to Ardmore Honda Dave Tiereny was great. He showed me 2 Accords and I now have a 36 month lease. As long I live in the area, I will always come back to Ardmore Honda. More

Amazing serives Mainline Honda has provided me with amazing experience everytime. Honest opinions, great prices and customer service. Will not do business elsewhere! Mainline Honda has provided me with amazing experience everytime. Honest opinions, great prices and customer service. Will not do business elsewhere! Thanks Mike Freeman and Dave Tierney at Mainline Honda! More

Didn’t Know We Were Buying. Car in the Next Five Hours We were only looking at pre-used cars at Martin Main Line Honda but found such a great car we decided to buy it. Patrick put us at ease right away an We were only looking at pre-used cars at Martin Main Line Honda but found such a great car we decided to buy it. Patrick put us at ease right away and before we knew it we were test driving a car that had it all. Instead of shopping around for weeks or months we found what we needed in a matter of hours. Now we are learning all the bells and whistles on our 2017 Honda and enjoying all the comforts of an updated vehicle. More

Personable, Accomodating, and HONEST I enjoyed my recent visit to Martin Mainline, which is a funny thing to say. Usually when I get ready to buy a car, I figure I’m going to have to dea I enjoyed my recent visit to Martin Mainline, which is a funny thing to say. Usually when I get ready to buy a car, I figure I’m going to have to deal with the stereotypically salesman—“Hey buddy, she’s a real beauty isn’t she...”—but this was not the case. I was greeted by David Tierney, who couldn’t be further from that stereotype. He was a personable, friendly, and likeable guy, who didn’t push. I also met Nino, who was the same. I worked out a deal with those two gentleman, that I am very happy about. These guys are quality individuals. Save yourself the aggravation, and go to Martin. The other places I visited are less than honest! More