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Martin Main Line Honda
Ardmore, PA
1,437 Reviews
Others promise, Martin delivers
When you visit Martin Main Line Honda you will experience a world class level of service. Our knowledgeable and experienced staff is committed to your satisfaction and strives to exceed our customers' expectations.
Dedicated professionals make up the Martin Main Line Honda family. Their positive attitudes are reflected in the way they approach their duties each day. These hard-working, dedicated professionals have each made a commitment to being a part of something special...the Martin Main Line Honda Experience.
Martin Main Line Honda is your Ardmore Pennsylvania Honda dealer with the inventory and pricing to get you into the car of your dreams today.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,437 reviews
September 03, 2020
Nico Lung really knows the cars he is selling. I shipped car with my daughter for only 3 requirements: No car-sickness, AWD/FWD and Safety features. Nico really know keypoints about those requirements to te car with my daughter for only 3 requirements: No car-sickness, AWD/FWD and Safety features. Nico really know keypoints about those requirements to tell, More
by Kevin Wynnewood
Employees Worked With
Nico Leung
September 02, 2020
Great experience with the team for my first lease and will refer friends and family! Nico and Tom were accessible and personable. Everything went smoothly! will refer friends and family! Nico and Tom were accessible and personable. Everything went smoothly! More
by ANNELCHASE
Verified CustomerSeptember 02, 2020
Patrick was very friendly, patient and helpful. He guided me professionally from being interested to finalizing the purchase. I was recommended by a friend and would recommend this dealership to others. me professionally from being interested to finalizing the purchase. I was recommended by a friend and would recommend this dealership to others. More
by SCROLLUPSCROLLDOWN
August 31, 2020
Unethical business practices and sub-standard service quality. I was quoted a total of $1000 to do various services on my 2017 Honda Accord via phone. When I showed up for service, they said it was quality. I was quoted a total of $1000 to do various services on my 2017 Honda Accord via phone. When I showed up for service, they said it was going to cost me $1100 for the same. When I highlighted that I was quoted $100 less over phone, the service representative overrode the higher prices with the original rates I was quoted over phone. He also took a note of my Costco discount code, which entitled me to a 15% discount on the service costs. He did not change the $1000 that he said would be honored and told me that the discount would be applied on the $1000 during checkout. Until this point, my experience was positive. What a nice bunch of people who are ready to honor their mistakes - I thought.... Enter Lucas Newman!!! Lucas was assigned as my Service Representative after I dropped my car off. I was told he would call me to finalize the costs to replace two tires. Lucas called me after a couple of hours to tell me it would cost $300 in total to replace the tires. I said great! That is what I was quoted when I called the first time too and I asked him to please go ahead. He made a comment before closing the call that there was some kind of dealership discount on the tires and he would not be able to apply Costco discount on top of it. He asked me if I was okay if he chose the discount that gave me the maximum savings for those two tires. I said yeah, since it made sense. All xxxx broke loose when I went to pickup my car after it was ready. Till now, I'm expecting my total invoice to be $1000 (before tax) and the Costco discount would've been applied to this $1000 - either partially or fully (depending on which discount code Lucas chose for the Tires). SURPRISE SURPRISE! The invoice was for $1100 (plus tax). Lucas then says, he diligently chose the dealership discount to get me the max discount of $100 and shows me the final invoice for $1000. Please note that this is the actual amount that I was quoted and was told would be honored by the first sales representative. Also, he misquotes that Costco members cannot be given more than $100 in discount, while the Costco Auto program clearly says it is upto $500 in savings! So basically, he invoiced me for $1100 without giving a rat's xxx about the rate commitment given by the first service representative in writing to me. He lied about the limit on discount he could offer for Costco members. And at the end of it all, was unapologetic and irresponsible when I called out his xx. I argued as much as I could but he kept repeating stuff like a broken record. You cannot convince somebody who pretends to be stupid. Plus, I was not comfortable staying within that small space in the dealership, with little room for safe social distancing. Had to leave after paying the wrong charges, hoping Costco would step in and resolve this. I've filed a complaint and waiting for resolution. If that doesn't work, will probably be looking at Better Business Bureau or something similar to escalate. Will post updates as things progress... NOTE: Irrespective of the billing stuff, the quality of service too appears to be poor. I had the brake fluid and brake pads replaced on all 4 wheels along with rotor resurfacing. And my brakes still feel loose with little/no improvement to their condition before the service. It appears that I paid for nothing after all. More
by Vignesh
Employees Worked With
Lucas Newman
August 31, 2020
Nice and friendly people... I went there upon suggestion of a friend and I am glad I did. Plan to return for more business in the future of a friend and I am glad I did. Plan to return for more business in the future More
by ZS
August 26, 2020
Martin Main Line Honda always my first choice for purchase a Car. It has been my 4th car now . They Very diligent to make customers satisfaction. purchase a Car. It has been my 4th car now . They Very diligent to make customers satisfaction. More
by G85BC
August 26, 2020
This is my 3rd car from this dealership, alway an easy process when buying a car here, will keep coming back if I’m looking for a Honda in the future! process when buying a car here, will keep coming back if I’m looking for a Honda in the future! More
by Ptrieu96
August 25, 2020
I had a great experience with Main Line Honda. My sales representative Mike Murnane was knowledgeable, informative and not at all pushy. I'm very happy with my new car and the price was very reasonable. H representative Mike Murnane was knowledgeable, informative and not at all pushy. I'm very happy with my new car and the price was very reasonable. Hoping to find the same level of.servicen if my car needs repairs in future! More
by MARYVILA88
August 25, 2020
Mitch was excellent to deal with , as usual . We have purchased between 5-10 Honda's from Mitch & always found his customer service to be above average. purchased between 5-10 Honda's from Mitch & always found his customer service to be above average. More
by michael MCBRIDE
August 24, 2020
Great experience. Bill was very knowledgeable and helpful with making my first vehicle purchase. Good friendly atmosphere that helped to ease the car buying experience. with making my first vehicle purchase. Good friendly atmosphere that helped to ease the car buying experience. More
by M.CARDEN96
