Maserati & Alfa Romeo Of Monmouth

I was very pleased to work with Anna and Jason, and the whole people treated well. The whole experience was awsome. whole people treated well. The whole experience was awsome. More

xxxx Poor Treatman selling Preowned cars. After my initial inquiry on a vehicle they called me several times to set up a time I would come in to see and test drive. I set an appt and was em After my initial inquiry on a vehicle they called me several times to set up a time I would come in to see and test drive. I set an appt and was emailed a reminder and called twice that day by Julia to confirm I would come in . I spoke to Julia confirming GPS directions before leaving home. I had an hour ride to get there. I arrived and was told to have a seat. After about 10 min a saleman came over and told me the vehicle I came to set was in the process of being sold. Of course, I was very surprised and discussed after driving an hour in rush hour traffic. Then to make matters worst he asked me to wait and see if his current sales credit was approved, if not I would have my opportunity. I actually waited 20 min before complaining then was offered and pushed to see another vehicle instead. In short they never reimbursed me for my gas as promised. Kept me waiting another hour only to redirect me to unload some other vehicle. They come off as caring but thats all BULL!. They couldn't give a crap about a potential sale or your time, and money. Who ever comes in first with the money gets the car. The crazy part is I was going to pay cash in full for the vehicle. I complained to a financial mgr but they didnt care. BeWare of this place, pay attention to the negative reviews. I wish I had read them before wasting my time here. More

Excellent customer service , helpful and very accommodating. Jonas was courteous and great to work with. accommodating. Jonas was courteous and great to work with. More

Great experience at the service department, they were able to get me in on short notice, answer all my questions and address concerns without any issues whatsoever. Very friendly, courteous and a pleasu able to get me in on short notice, answer all my questions and address concerns without any issues whatsoever. Very friendly, courteous and a pleasure to deal with. More

The facility is comfortable and elegant. Phil, our sales exec, was professional, responsive, and had full command of product knowledge. The finance team made sure I got the best rate, and th Phil, our sales exec, was professional, responsive, and had full command of product knowledge. The finance team made sure I got the best rate, and the deal itself was extremely fair. I'm moving to Central Jersey, but I will do the 1h drive for continued service, I was so impressed. More

Good customer service. The young lady at the Service Center front desk spoke with experience! The young lady at the Service Center front desk spoke with experience! More

The best dealership I have dealt with. They are super friendly and not pushy. The salesman Jonas was great. He took the time to understand what I needed and delivered on everything he prom They are super friendly and not pushy. The salesman Jonas was great. He took the time to understand what I needed and delivered on everything he promised. The sales manager was awesome too. Great experience. More

I went to the dealer to perform an oil change and also I took my SUV to check and issue that I had with my parking sensors and the ladies and the service department always give me a well treatment.i know th took my SUV to check and issue that I had with my parking sensors and the ladies and the service department always give me a well treatment.i know there's more dealerships in NJ and NY, but I will alway go to alfa Romeo of monmouth because I know the staff there will always give you a well treatment. More

It was an amazing experience from the first phone conversation with Bryan to when we drove off with our new car! Phil and the managers were very professional, not pushy, and truly wanted to make sure conversation with Bryan to when we drove off with our new car! Phil and the managers were very professional, not pushy, and truly wanted to make sure we are happy with our lease. Highly recommend Bryan and the team for an outstanding and easy experience! More