Maserati & Alfa Romeo Of Monmouth

Let me first start off with, this establishment doesn’t even deserve one single star. The good reviews at this point must be fake or these scam artists must only put on their professional suits and masks even deserve one single star. The good reviews at this point must be fake or these scam artists must only put on their professional suits and masks on for the ones who come in to purchase a brand new luxury vehicle. IF THAT not one employee could uphold a professional educated conversation! it’s honestly baffling. I purchased a vehicle from this; poor excuse of a “Luxury sports car dealership” over a month ago I now can not drive due to temp plates expired. No plates/renewed temps nor title & refund so that I can inconveniently do the registering myself. I called them a few days prior to the temp expiring asking about the status of plates. If I did not reach out they would have never told me anything! The front desk women they hire here are getting paid to just sit & look pretty. I’ve gotten hung up on left on hold for nothing told the manger would get back, never did! still hasn’t. told she’s in a meeting. The excuses were running out cause then she tells me “i guess I’ll have to walk down to her office to see what l can do” of course still never spoke to the manager. I then get told the vehicle can’t be registered, so of course had to do their jobs for them & give dmv proof to then get told the same thing I just fixed the issue about. apparently reading the email with the proof was too much to register in their brain. the fraudulent activities that take place in this dealership, nothing “luxury” about the experience you will have here. I can picture these people laughing amongst each other annoyed about having to actually work their jobs & be decent human beings. On top of that after purchasing the car that I should have walked away from. After paying for a 4 hour long uber ride from out of state & desperately needing a vehicle to make sure my child & I get to school. To have to deal with life situations, than have to deal with a dealership like! LETS DO BETTER! After first purchasing this car I drive the car back home & that week I find out this car wasn’t even worth half the price I paid!-Radio completely fried needs to be rewired and replaced-Trunk will not open idk what wild stuff took place but the fact that the great lengths to unplug and break the wire to the trunk is beyond me.-Glass on convertible top came off! the half xxx job that was done to make it look as decent as possible so no one would know that when it rains there would be an entire pool of water inside the trunk and door panels.-The dashboard started shooting off christmas lights and let me tell you the car was no gift!-After having to take all the seats out take the radio out, middle interior panel, etc. Rust/mold galore! this car was clearly severely under water/damaged A SALVAGE CAR!! They took 3mins to dress up in the same suit/mask these people put on daily in order to sell. This place should be shut down investigated every single negative review is correct. I advise everyone to take your hard working money and time else where to a place that actually care about human beings & their safety. The way they took FULL advantage of a young mother in school full time is a disgrace! I told them my situation prior to taking the uber mind you! You would think the men selling cars in this establishment would be actual MEN with morals and decency. Protect & Provide was not encoded in any of them. Cause would any of you be okay with someone selling your daughters/mothers/sons/fathers.. the type of vehicle you guys have the audacity to sell?! I WOULD HOPE NOT! I’m lucky but with these reviews! some weren’t/wont be. The fact that they would send people off with cars they don’t take a second to look at nor DO THEIR DUE DILIGENCE is flat out inhumane! Even more sad that this is a woman owned dealership must be the head scam artist herself to hire employees sending people off to their risky deaths in half baked vehicle’s. Just open an auction salvage dealer! be honest people! worry more abou your SOUL currency More

I would have given a negative 1 score if possible. bought a car and was never given a title. I've been given the runaround for months. For the last two months unbeknownst to me I was driving with a f bought a car and was never given a title. I've been given the runaround for months. For the last two months unbeknownst to me I was driving with a fake temp registration and tags. I found out the hard way because I was pulled over by the police. Nathan the sales manager is not a man of his word. Promised me that he was working on getting the lien released from the title. and that the dealership would either buy the car back or put me in another car. That was over a month ago. I was forced to submit a complaint against them through the NJMVC and Better Business Bureau. All I want is for the dealership to make it right. It's just right to do business this way. I had to park the car. so now I'm without transportation. Maserati of Monmouth need to make this right. BUY BACK THE CAR! More

Beware! The advertised price is not the purchase price. Also additional fees were added when I too the next step. I have decided to not purchase the car an The advertised price is not the purchase price. Also additional fees were added when I too the next step. I have decided to not purchase the car and will look elsewhere. More