Maserati Jacksonville

The salesman, who has since been fired, was incredibly inappropriate with me on our test drive. The manager Louis then handed me off to a new sales person. The paperwork was lost. And it took four hours t inappropriate with me on our test drive. The manager Louis then handed me off to a new sales person. The paperwork was lost. And it took four hours to buy a car that should’ve taken two since I already gave them all my trade-in data. The new salesman said I would get a second key. The tag on the first key even says one of two. But the manager refuses to provide a second key. The title guy told me he would be able to provide me a second key and that is not happened. I feel the manager is Not professional. His communications have been very “hipster like I was his buddy. I am still waiting on the second key. No one seems to care. This dealership is very lucky that the salesman did not touch me during his inappropriate behavior. I should’ve walked away From the purchase of the car, like I tried two different times. Since they know, I live out of state and come back every summer, there seems to be no respect. I’ve been nothing but professional I do not recommend this dealership. I especially do not recommend this manager. He cares more about the cost of a key than a returning customer. More

Very knowledgeable and courteous team. The dealership and experience was impeccable. We will be visiting again soon for another purchase. The dealership and experience was impeccable. We will be visiting again soon for another purchase. More

Wednesday September 4th around noon we found our BMW X5 online. Niko immediately reached out to us and answered every question we had. After the price was agreed upon, my wife and I flew to Jacksonville to online. Niko immediately reached out to us and answered every question we had. After the price was agreed upon, my wife and I flew to Jacksonville to be met at the airport by a well dressed young man in a beautiful vehicle to transport us to the dealership. This was my first in-person interaction with Niko. He opened the door for my wife like a true gentleman. Once at the dealership we took our X5 on a test drive. The car showed to be in immaculate condition. We then spent a brief time with the manager, who was incredibly humble. The documentation was handle by a man who was expressed to me by Niko as, “The hardest worker in the dealership.” My wife and I were on the way back home in her dream car in no time. To say that Bentley/Maserati of Jacksonville was professional is an understatement. We know that our vehicle is minuscule to the type of cars normally sold, however we were treated as if we purchased a vehicle off of the showroom floor. More

Excellent team of sales, finance, and management made agreeing to a deal and out the door quite painless. agreeing to a deal and out the door quite painless. More

Friendly and professional. Completely knowledgeable about their products which is rare in today’s market. I won’t be going anywhere else! Completely knowledgeable about their products which is rare in today’s market. I won’t be going anywhere else! More

Great service. Everyone was very helpful Very pleasant environment We purchased a preowned BMW and are very happy. Everyone was very helpful Very pleasant environment We purchased a preowned BMW and are very happy. More

Very nice and professional staff will recommend to anyone that is looking for a luxury car. I appreciate the courtesy shown me as I was looking like a homeless person when I came in but was still treated wit that is looking for a luxury car. I appreciate the courtesy shown me as I was looking like a homeless person when I came in but was still treated with respect. One disappointment the. Car tires were not properly inflated More

Niko the salesman was great to work with. He was able to get us in the car my wife wanted at a decent price. Louis the manager was also awesome and worked with us in getting the deal done. He was able to get us in the car my wife wanted at a decent price. Louis the manager was also awesome and worked with us in getting the deal done. More

Clean Professional Honest Responsive Accommodate High class Great ambience Good communication Good coffee Pleasant Responsibility High class Great ambience Good communication Good coffee Pleasant Responsibility More

I live out of state and Maserati Jacksonville went above and beyond! They took the extra time to be certain the vehicle I purchased was pristine and arranged delivery and pickup of my trade-in. I have never and beyond! They took the extra time to be certain the vehicle I purchased was pristine and arranged delivery and pickup of my trade-in. I have never had such an easy, seamless transaction. I love my Maserati!!! More