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Maserati Jacksonville - Service Center

Jacksonville, FL

4.5
235 Reviews

235 Reviews of Maserati Jacksonville - Service Center

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February 28, 2024

I recently had the pleasure of visiting the service department at Bentley Maserati, and I am compelled to share my outstanding experience. From the moment I arrived, I was greeted with a friendly and w More

by Diamond Gal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Vanderhoff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2024 -

Maserati Jacksonville responded

Wow, we are blown away and so appreciative of your kind word. Thank you for taking the time to leave us this amazing review! We are so pleased to hear about your positive experience with our service team. We look forward to seeing you again in the future.

September 21, 2023

They are overpriced and get away with it since they're the only ones in town. On top of that, they charged for undisclosed "shop fees" after the work is complete. Even with high prices, they can't seem to More

by RAMONBRIGNONI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Escalante
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2024 -

Maserati Jacksonville responded

Thank you for sharing your feedback. We sincerely apologize for any inconvenience caused. We strive to provide transparent pricing and excellent communication for all our clients. Your concerns will be addressed internally to ensure a better experience in the future. Best regards, TJ Samhouri

September 16, 2023

Professional experience. Bought Maserati GT MC delivered door to door. Delivered with precision to the front door. More

by grishamde
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
My lawyer David Grisham managed to correspondence
Oct 18, 2023 -

Maserati Jacksonville responded

Thank you for the great review and kind words! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

September 14, 2023

I brought in an Aston Martin and they told me that they will fix it. They never fix nothing same problem. They charge me $1100. I’m going to report that. More

by Jaxforeignauto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Escalante
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 13, 2023

You all were great in every aspect I really appreciate you all and thank you More

by PHATLAN1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Mansour
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Maserati Jacksonville responded

Thank you for the great review and kind words! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

September 11, 2023

I brought my wife’s car in to replace two front tires and have the alignment done. They told me I would need to do $22,000 worth of additional work to the car. This is a mother driven car with 35,000 miles o More

by DAN38MAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Escalante
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mick Reynolds
September 08, 2023

The staff is unusually courteous and welcoming. Even when the task requires extra time and effort the the environment remains positive. More

by JGKELLEY7FLUSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Yirak
Oct 18, 2023 -

Maserati Jacksonville responded

Thank you for the great review and kind words! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

September 01, 2023

Quick and reliable service. The staff are very professional and understand the demands of their customers. More

by MLEVY01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mick Reynolds
Oct 18, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

August 19, 2023

First of all the salesman Joseph is incredible. Honestly he is so knowledgeable and professional.l share. With my mom neighbor my to take both of their Maserati and make sure they look at up Joseph More

by ANGELAKELLY427.730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicole Visaez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nicole Visaez
2.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Escalante
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Maserati Jacksonville responded

Thank you for the great review and kind words! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

August 17, 2023

Great service kind people Very pleased thank you so much for the great attention I would recommend you to everyone More

by lrs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2023 -

Maserati Jacksonville responded

Thank you for the great review and kind words! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

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