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Maserati Jacksonville

Jacksonville, FL

4.9
459 Reviews
Call Dealership (904) 578-7230
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7137 BENTLEY RD.

Jacksonville, FL

32256

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459 Reviews of Maserati Jacksonville

August 11, 2023

Paid a fortune for the one year service. Was supposed to have the tires rotated and a premium wash/clean included. Bugs spattered all over the hood and no rotation! Service was subpar and no More

by Callie S
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Joseph Yirak
Report | Print
Jan 16, 2025 -

Maserati Jacksonville responded

Thank you for your feedback. This will be addressed with the team and used as a learning opportunity to improve our service.

August 10, 2023

I appreciate the service manager's knowledge and expertise. The professionalism was very refreshing. I will continue to bring my Levante in for service. More

by LISAZIGLAR1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Hayes, Mick Reynolds, Craig Landry, Tony Escalante
Report | Print
Oct 18, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

August 08, 2023

Efficient and smooth transaction. Excellent customer service too!! Very happy with my new Maserati Levante. More

by Emblanco65
Recommend Dealer
Yes
Employees Worked With
Mick Reynolds, Craig Landry, Tony Escalante
Report | Print
Aug 10, 2023 -

Maserati Jacksonville responded

Thank you for sharing what awesome service you received from our team! Your 5-star rating mean so much to us, and we hope to continue to provide you great service for the years to come!

August 05, 2023

Their service was very professional and helpful. Place is so amazing and people are friendly as well. More

by VR32258
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Escalante
Report | Print
Aug 10, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

August 03, 2023

Dropped off car for service , never called to let me know it was ready. Returned later that day. Car not done, keys locked up. and I live 90 miles away. Car still not repaired 3 weeks later. Wi More

by DRJEFF0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joey
Report | Print
Oct 18, 2023 -

Maserati Jacksonville responded

Thank you for taking the time to leave us your feedback. We will use this as a learning opportunity for our team. After reviewing with my service team, we did attempt to call and unfortunately it went to a full voicemail box. As I understand, you were able to speak with our team and they helped you with the pick up of your vehicle. We apologize for any inconvenienced this may have caused you.

August 02, 2023

Everyone was super friendly and professional, they made the car buying experience relaxed and easy. More

by cparrish651
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Charles Brownell, John Mansour
Report | Print
Aug 10, 2023 -

Maserati Jacksonville responded

Thank you for this wonderful review! We are so pleased to hear about your positive experience, and look forward to working with you again soon.

July 27, 2023

Brandan, Tommy, and Joseph were great. They walked us through everything easily when purchasing our Maserati. More

by greta.d.holmes
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tommy Hall and Joseph McLemore, Brandan Gray
Report | Print
Aug 10, 2023 -

Maserati Jacksonville responded

Thank you for taking the time to write about your experience! It is wonderful to hear that our team was able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

July 26, 2023

Everyone was very nice, the facility was clean and aesthetically pleasing. Their service prices are much higher than a previous Maserati dealer I worked with More

by MELISSA
Recommend Dealer
Yes
Employees Worked With
Joseph
Report | Print
Aug 10, 2023 -

Maserati Jacksonville responded

We appreciate your kind feedback about your service and thank you for taking the time to leave us a review! We look forward to seeing you again in the future.

July 24, 2023

Joey was excellent and took care of all our needs! My car was diagnosed and the issue was fixed right away. Afterwards, he called to make sure we didn’t need anything else. Maserati keep up the good w More

by faymarjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph or Joey
Report | Print
Aug 10, 2023 -

Maserati Jacksonville responded

Thank you for sharing what awesome service you received from our team! Your 5-star rating mean so much to us, and we hope to continue to provide you great service for the years to come!

July 24, 2023

Service was great, Joey was helpful he called me if there was any issue with the car More

by BRANDENAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Aug 10, 2023 -

Maserati Jacksonville responded

Thank you for sharing what awesome service you received from our team! Your 5-star rating mean so much to us, and we hope to continue to provide you great service for the years to come!

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