Maserati Jacksonville

For me presentation is everything. I was really impressed by the appearance of the dealership, people and vehicles. I felt it as if my money would be well spent towards a quality produ I was really impressed by the appearance of the dealership, people and vehicles. I felt it as if my money would be well spent towards a quality product. Now that I'm a owner of a Maserati, I made the right decision. More

Brought car in for AC compressor… AC was not working. Dealer replaced compressor and recharged system - apparently tested the system however, AC inconsistently blew cold air. Offered loaner and to bring Dealer replaced compressor and recharged system - apparently tested the system however, AC inconsistently blew cold air. Offered loaner and to bring car back in- issue with loaner and had to reschedule. Offered loaner again and expressed to rep that I was going out of town- found out upon trying to pick up the loaner I could not take vehicle outside of 60 mile radius per loaner agreement - could not take loaner. Went on trip out of town with AC intermittently working (luckily temps were cool that week). Brought car back in after returning from trip. AC was checked by dealer again and was told everything was functioning properly. AC was still blowing cold intermittently Upon pickup and driving next several days. Dealer recommended additional $1200 AC Drier Dehydrator filter (parts and install) but could not guarantee it to resolve issue. Researched Maserati online forums.and spoke with Independant Maserati tech out of Atlanta who agreed the dryer filter was not the issue based on detailed symptoms. Recommended accessory on- no startup for about 30 seconds to a minute. Turn off and then start up vehicle. Apparently there is a self learning program for a plumbing valve which this addresses. AC is now fully and consistently working properly. I will say that the staff at the dealer was always extremely friendly and courteous. More

Fantastic customer care. Craig kept me well-informed throughout and went the extra mile to make sure my Maserati was safe and performing its best. I also very much apprecia Craig kept me well-informed throughout and went the extra mile to make sure my Maserati was safe and performing its best. I also very much appreciate the valet service! More

The employees are always polite and knowledgeable and the location is convenient from any area of the city. location is convenient from any area of the city. More

I love my SUV and I am happy I purchased it. I will purchase another one in the future. I will purchase another one in the future. More

Excellent experience. Communication was great and my car was returned back to me when promised. Highly recommend. Communication was great and my car was returned back to me when promised. Highly recommend. More

The entire experience was phenomenal. Craig went out of his way to assist me with all of my needs. I am glad to have such a good team to assist me with the care of my car. Craig went out of his way to assist me with all of my needs. I am glad to have such a good team to assist me with the care of my car. More

As always great service with prompt updates. The best. I highly recommend them, clean and professional. The best. I highly recommend them, clean and professional. More

Great service, was taken care of very well and the salesman and finance manager were great to work with. salesman and finance manager were great to work with. More

They are very professional and kind. They offer an attentive service. They are the best! They offer an attentive service. They are the best! More