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Maserati Jacksonville

Jacksonville, FL

4.8
461 Reviews
Call Dealership (904) 578-7230
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7137 BENTLEY RD.

Jacksonville, FL

32256

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461 Reviews of Maserati Jacksonville

November 23, 2022

Great people and quality inventory they took time to make sure everything went smoothly and they did everything right More

by gunnysmith2005
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Brooks
Print
Nov 28, 2022 -

Maserati Jacksonville responded

Congratulations on your new vehicle! Thank you for taking the time to write about your experience! It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future!

November 23, 2022

SERVICE AFTER THE SALE WAS HORRIBLE! !! Over the years I have purchased many vehicles from dealerships. By far this was the worst after-purchase experience I have ever had! Purchasing a More

by LACarlos D. Knighten
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Pavlo (UNK Last Name)
Print
Dec 14, 2022 -

Maserati Jacksonville responded

Mr. Knighten, Please allow me to apologize for your experience. Our goal and objective will always be to deliver a world-class experience for our clients. Please reach out to me if there are still challenges that we can address and assist with, in the way you deserve to be treated. Regards, TJ Samhouri, General Manager

November 22, 2022

Receives car this morning. Car would not move from trailer. Disappointed with that aspect of purchase. More

by james_hight
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnson Dore
Print
Dec 14, 2022 -

Maserati Jacksonville responded

Mr. Hight, It was a pleasure to speak to you. We will be your advocates and reach out to your local Porsche store to see what can be expedites. As always please feel free to reach out if we can be of further help! - TJ Samhouri, General Manager

November 22, 2022

For an upscale dealership the service and atmosphere is not very welcoming or friendly if you are African American. I get better service and meals are served at Mercedes & Lexus More

by WILSONVERONICA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mick Reynolds, Craig Landry, Tony Escalante
Print
Dec 14, 2022 -

Maserati Jacksonville responded

Ms. Wilson, I was really surprised to read this review. As a dealership and organization, we are focused on delivering world-class experience to all our clients regardless or ethnicity, race or religion. One of our core values, that we instill in every one of our associates, is to treat everyone with the upmost respect. Please accept our sincerest apologizes if we have failed to convey that message in any way. Please feel free to reach out to be directly if I can be of any further assistance. - TJ Samhouri, General Manager

November 20, 2022

Nice, clean , helpful staff. Brought car in for service. Also looked at trading for new one. Got car back from service now brakes sqweak More

by pete36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnson Dore, Craig Landry
Print
Nov 28, 2022 -

Maserati Jacksonville responded

We appreciate your kind feedback about your service and thank you for taking the time to leave us a review! We look forward to seeing you again in the future.

November 19, 2022

Awesome dealership. My experience was exceptional and my salesman was ver well versed in Maserati cars! More

by vjbaker65
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnson Dore
Print
Nov 28, 2022 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

November 12, 2022

Quality service with knowledgeable associates. Check in was fast and easy and the car serviced promptly. More

by sfigsr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
Print
Nov 28, 2022 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

November 09, 2022

We was there for oil change,we’re happy with Craig ,he’s nice guy! More

by ZHIQIANG610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Landry
Print
Nov 10, 2022 -

Maserati Jacksonville responded

Thank you for the great review! We are so pleased to hear about your positive experience, and look forward to working with you again in the future.

November 07, 2022

Great service and very pleasant staff. Everyone was very kind and greeted us with smiles. More

by Hurdler1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Visaez, Johnson Dore, Danny Assi, Frank Butt
Print
Nov 10, 2022 -

Maserati Jacksonville responded

Thank You for the great review! We appreciate your business and look forward to working with you again soon.

November 05, 2022

Great staff. Very professional and helpful the dealership is quite the experience a must see More

by SSNOOP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Hayes, Craig Landry
Print
Nov 10, 2022 -

Maserati Jacksonville responded

Thank You for the great review! We appreciate your business and look forward to working with you again soon.

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