Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Maserati at Napleton Indianapolis
Indianapolis, IN
20 Reviews
Napleton Maserati of Indianapolis is a Maserati dealer in Indianapolis, IN. At our Maserati dealership, you'll find a diverse selection of new Maserati cars - Ghibli, Quattroporte - and SUVs - Levante. We also have an expansive collection of used cars, SUVs, trucks, and vans from many of the popular brands. When you buy a Maserati, you should demand excellent service. Napleton prides itself on not only meeting your expectations but exceeding them as well. If you need service to your vehicle, our experienced technicians are here to help. Bring in any make or model for an oil change, tire rotation, or any of your other maintenance needs. Need a Maserati part? Let us know. If we don't have the part you need, we can order it for you. We also have a knowledgeable finance team that will help you understand everything you want to know, from car payments to car loans.
Maserati of Indianapolis was acquired by the Ed Napleton Automotive Group in October 2017 and has been proudly serving the Indianapolis area ever since.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 6:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 20 reviews
February 12, 2022
We initially had a concern with the dealer. The general manager called us when he became aware of the issue. We ultimately purchased a car from the dealership and would recommend the dealersh The general manager called us when he became aware of the issue. We ultimately purchased a car from the dealership and would recommend the dealership to our family and friends. I appreciate the communication and effort for customer satisfaction. More
by Markair1
Employees Worked With
Helpful October 19, 2021
I live in Ohio and purchased a vehicle from Napleton. The process was flawless. They delivered my car straight to my home. Steve was very helpful and knowledgeable in answering all my questions/concerns. I process was flawless. They delivered my car straight to my home. Steve was very helpful and knowledgeable in answering all my questions/concerns. I would definitely recommend this dealership. More
by Franv301
Employees Worked With
Steve Malz
August 31, 2021
They over promised and didn’t hold up to their end of the deal. Two months later and I’m still trying to get my car repaired. They take it for the day and it’s the same when I get it back. They’re working on deal. Two months later and I’m still trying to get my car repaired. They take it for the day and it’s the same when I get it back. They’re working on making the situation right. I appreciate the efforts and the response. More
by Msangelsteele
Employees Worked With
Mike
June 01, 2021
Amazing customer service. I bought an Audi S5, the interior and exterior were detailed to my 100% satisfaction. I purchased the Xzilon pachage as well, a wonderful option. interior and exterior were detailed to my 100% satisfaction. I purchased the Xzilon pachage as well, a wonderful option. More
by John1031
Employees Worked With
May 07, 2021
Casey went above and beyond for my wife and myself during our purchase. Got us in a telluride without all the crazy markup other dealers were trying to charge us. Ray Skillman wanted 10 grand over invoice!! our purchase. Got us in a telluride without all the crazy markup other dealers were trying to charge us. Ray Skillman wanted 10 grand over invoice!! On used 5k over! Also a shout out to mike Pilkington. He made the whole experience easier. Awesome crew! Thanks Casey! More
by Will Peters
Employees Worked With
Casey Justin mike
May 05, 2021
Casey made me feel like buying from a friend, gave personal expertise on the car, made me familiar with services provided by the dealer, and friendly customer experience! Great place to buy a luxury v personal expertise on the car, made me familiar with services provided by the dealer, and friendly customer experience! Great place to buy a luxury vehicle and not feel overwhelmed! More
by Derrick R
April 29, 2021
Very poor customer service. Rude staff.I called to Very poor customer service. Rude staff. I called to inquire about a vehicle when the person on the phone pushed for an in-person visit. After arrivi Very poor customer service. Rude staff. I called to inquire about a vehicle when the person on the phone pushed for an in-person visit. After arriving at my designated appointment, the receptionist asked me to wait for the sales agent then returned to inform me that the agent is not coming because he was concerned about the lack of lease specials. It is rude for the sales agent to fail to greet me at the appointment he set. Very poor customer service. More
by Dave
April 12, 2021
Amazing experience Steve Malz is the best salesman I Amazing experience Steve Malz is the best salesman I have ever meet, he is a real car enthusiast, know what is selling, gives you a lot of informati Amazing experience Steve Malz is the best salesman I have ever meet, he is a real car enthusiast, know what is selling, gives you a lot of information and advice Look like to talk with a friend about car not with a salesman More
by Ronnie.dr
February 04, 2021
First time to an Indianapolis dealer. Found a suitable vehicle online and made an appointment. Casey the salesman met us and was great to work with. vehicle online and made an appointment. Casey the salesman met us and was great to work with. More
by tdkkbaker
Employees Worked With
Casey
February 08, 2020
I was very pleased with the service and professionalism while searching for and ultimately purchasing a new car at Napleton Italian imports. I believe I got a good deal on a fiat 124. Steve was a very plea while searching for and ultimately purchasing a new car at Napleton Italian imports. I believe I got a good deal on a fiat 124. Steve was a very pleasant sales person to work with. More
by Th10015
