Maserati of Bergen County - Service Center

Recommend! No high pressure sales techniques, just a group of people who know their cars and are happy to help you with anything you need to know about them or s No high pressure sales techniques, just a group of people who know their cars and are happy to help you with anything you need to know about them or sell one to you if that's what you're looking for. Their service department is also excellent, friendly, professional, and always willing to do that little extra to make sure your experience is a good one. I would highly recommend them. More

Thank you!! Big thanks to everyone who was involved! I’m now a proud owner of a brand new Maserati, very happy to get one. Financing wasn’t hard to get, so I reco Big thanks to everyone who was involved! I’m now a proud owner of a brand new Maserati, very happy to get one. Financing wasn’t hard to get, so I recommend everyone to come there and get their vehicle. More

Above and beyond service I am so impressed with the above and beyond service, I have received. I've purchased a pre-owned 2016 Maserati Ghibli S Q4 AWD for a super price and h I am so impressed with the above and beyond service, I have received. I've purchased a pre-owned 2016 Maserati Ghibli S Q4 AWD for a super price and have always been impressed by the friendliness of the staff and their ability to speak in layman's terms for those of us that are not car experts. More

Convenient service! Fantastic staff, great customer service. No hassle at all. I got me a brand new Maserati in about an hour. Everything is very smooth and quick. They a Fantastic staff, great customer service. No hassle at all. I got me a brand new Maserati in about an hour. Everything is very smooth and quick. They also have a service center where you can repair your exotic car if needed. Very convenient! More

Highly recommend Had a great experience “shopping” there! Was able to trade in my old car and get a hefty discount on a brand new Maserati. The financing was very easy Had a great experience “shopping” there! Was able to trade in my old car and get a hefty discount on a brand new Maserati. The financing was very easy to apply to as well! Very happy to get a new car there and I highly recommend you do the same. You won’t regret it! More

Excellent! Just purchased a used car at this dealership, Adolfo was the person who helped us and I have never in all the years of buying vehicles had a better ex Just purchased a used car at this dealership, Adolfo was the person who helped us and I have never in all the years of buying vehicles had a better experience start to finish than the one I had here. Everyone was helpful and pleasant with no pressure at all. I highly recommend you check them out More

Recommend!!! The service staff was accommodating, willing to come out and look at the car, and not just stand behind a counter. That is the personal touch they pro The service staff was accommodating, willing to come out and look at the car, and not just stand behind a counter. That is the personal touch they provide to their customers. I recommend Ted, the service manager, to everyone. More

In love with my Maserati Ghibli S Q4 I had a great experience getting a brand new Maserati Ghibli S Q4. The team at Maserati of Bergen County really understands how to treat their custome I had a great experience getting a brand new Maserati Ghibli S Q4. The team at Maserati of Bergen County really understands how to treat their customers. As soon as I set foot inside, Damion made me feel like a superstar. They provide the most luxurious experience. More

After you buy your maserati YOU ARE ON YOUR OWN! It would appear that absolutely no "dealer prep" was performed on my Levante (except for a car wash). When it was turned over to me it had a series of It would appear that absolutely no "dealer prep" was performed on my Levante (except for a car wash). When it was turned over to me it had a series of problems: -each tire was inflated with a different air pressure ranging from 51 psi to 34 psi.Fortunatelythe sales person realized it and had it corrected while I waited for my new Levante. -steering column had a terrible vibration in it that I realized on my drive home -interior lighting would not shut off when I got to my driveway I called the dealership and literally had to "beg" the service department manager to get the steering and lighting corrected and was told by him: -No loaners are available -I would have to "wait " for the car to be serviced. He did no know long it would take to make the repairs. -I suggested instead that someone pick up the car at my home and bring it to the dealership. He felt that was a really good idea! -A t first I was told the tires had to be rebalanced -I was then informed that the balance machine showed that the tires could not be brought in to proper balance and 4 new tires were requested from maserati but i would have to wait for their response. -A few days later I was told that it didn't need new tires and the existing tires were able to be rebalanced and the car would be ready that day. That didn't happen. -no one called me for 2 more days -Afer my Levante spent five (5) days in the "shop" I picked it up. The service manager told me that since the vehicle sat at the "shipping port" for a while when it entered the USA, the tires became uneven. A simple rebalancing was now performed...the problem was fixed and I was good to go. (Not quite) - The problem still existed exactly as before and I had to get it over to your service people for the 4th time for the same problem. Finally after 4 trys I was told that it needed new tires (around and around we go), BUT , Maserati had to approve it .........and lo and behold they finally did. My brand new Levante spent 15 days in the shop, seemingly spun around on a merry go round and after 4 trys the steering column and lighting finally were repaired. More