Maserati of Birmingham
Birmingham, AL
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I have had great service up until Dec 29, 2022. The service department did not completely inspect my car as promised in May 2022. As a result of this my car was not aligned incorrectly which caused The service department did not completely inspect my car as promised in May 2022. As a result of this my car was not aligned incorrectly which caused the inner front tires to wear to a point of possible Al low out if I had not observed the extra ordinary wear during my weekly inspection of my car. I was advised today that the tire Rod was bent and I would have to pay for the cost due to them not fully inspecting my car as I advised them to do and trusting that they had thoroughly inspected the car as promised. I am very disappointed and dissatisfied with the service of my vehicle. More
Quality service and good communication. I was pleased with the repairs and the only complaint I had was timing. However, I understand that parts availability is beyond their control. I was pleased with the repairs and the only complaint I had was timing. However, I understand that parts availability is beyond their control. More
The dealer found an issue during a standard service that they didn’t have time to fix. So we made an appointment to have it fixed later. When that appointment time came, I dropped the car off a day early us they didn’t have time to fix. So we made an appointment to have it fixed later. When that appointment time came, I dropped the car off a day early using the after hours drop box. Four days later I hadn’t heard any response. I called and they said they were so backed up that it wouldn’t be done until next week. So not only was the appointment meaningless, but also there was no communication at all. More
My car has been there for a month now. And they said it’s waiting on a part. I need my car. It’s the same problem over and over again. The amp going out. Another issue is the front end a And they said it’s waiting on a part. I need my car. It’s the same problem over and over again. The amp going out. Another issue is the front end alignment I have gotten several alignments, but they keep saying I don’t need one. But my tires are worn on the inside. Something is just not adding up. Another guy said he wouldn’t even try to align it because my front end was pushed back, but Maserati says nothing is wrong. I buy tires every two to three months. Something is not right! More








