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Massey Cadillac of South Orlando

Orlando, FL

3.4
80 Reviews
About Massey South - a Orlando New & Used CADILLAC Dealership serving Melbourne, Merritt Island & Kissimme Massey South offers many automotive products and services to our Orlando area customers. From quality new CADILLAC vehicles to used cars in Orlando, we know anyone looking for a vehicle in Florida will likely find what they want at our dealership. We carry a comprehensive line of vehicles, including the new 2011 - 2012 Cadilla CTS, Escalade, DTS, SRX and STS, making us a good choice as your Orlando CADILLAC car dealer. Our services include trusted CADILLAC car repair in Orlando, original CADILLAC parts in Orlando, and financing to help our customers purchase the car of their dreams. Call Massey South at (800) 725-6818, or come visit us in person. We're conveniently located at 8819 South Orange Blossom Trail, Orlando, FL 32809 and look forward to helping you with your automotive needs.
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8819 S Orange Blossom Tr

Orlando, FL

32809

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Showing 80 reviews

August 26, 2019

Informed buyer First and second internet offers by the used car sales manager on a new XT5 had unusually high discounts. When the second offer was sent, a requireme More

by Informed buyer
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Adam Hopper
Aug 28, 2019 -

Massey Cadillac of South Orlando responded

Dear Informed Buyer, I regret that you did not have a positive experience with our team. We pride ourselves delivering exceptional guest service. It appears we did not communicate well with you. The request for the registration was because tan additional rebate from Cadillac is available for owners of a competitive luxury brand. In order to receive the additional rebate ($1,500) that the team had shown you, proof of ownership is required. Our team was trying to offer you the best value possible and unfortunately did not effectively convey that to you. Please accept my apology. I welcome the opportunity to speak further with you about your experience and assist in any way I can. Sincerely, Bill Hull Dealer Partner. 407-438-3838 x 2323

April 10, 2019

Excellent service every time! It's a breath of fresh air to go here and receive the same level of quality service at every visit! Thankful I purchased my car from here and take it More

by Yesenia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Feb 25, 2020 -

Massey Cadillac of South Orlando responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

April 09, 2019

Another Excellent Service Experience From Mike & Jake!!! Always A Great Experience!!! . . Explained the problem on a Tuesday, part was ordered & Service was completed by that Friday & was out of there in les More

by JoeMarine
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike & Jake
Feb 25, 2020 -

Massey Cadillac of South Orlando responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

February 26, 2019

Replacement of torque converter My car was in for service to replace a bad torque converter. Matt was my service tech and he was fantastic! Very personable, and took care of his c More

by Kdodge
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt
Feb 28, 2020 -

Massey Cadillac of South Orlando responded

We appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!

December 28, 2018

Great Service Oil Change I have been a customer at Massey Cadillac South for two years, the service I received there is great, fast and efficient. My recent visit was for a oi More

by ebonyman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Pelphrey Assistant Service Manager, 45164 Service Technician
December 07, 2018

Prompt and very professional Ive gone to them since 3 years and never ever had a bad experience ! friendly & professional staff. The loaner service is always a swift. Very easy to More

by Falcon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike
Dec 10, 2018 -

Massey Cadillac of South Orlando responded

Falcon, thank you for your kind words and this excellent review! We look forward to your next visit. Take care!

November 14, 2018

Highly Recommend We came to Florida last year. Our Cadillac was bought in Michigan. This dealership has went far beyond our expectations. They have been amazing dur More

by Mustangman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew
Dec 03, 2018 -

Massey Cadillac of South Orlando responded

Thank you for your kind words and recommendation!

October 21, 2018

Highly recommended! Honest, fair and respectful treatment by a very friendly staff. At no time did I feel pressured or baffled by numbers, as is so often the case at deal More

by Dr. B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fritz Thomas
Dec 03, 2018 -

Massey Cadillac of South Orlando responded

Thank you for your kind words and recommendation!

July 12, 2018

Mike Chernow & team are top notch! Mike is a star Awesome service, courteous staff, always on time, and ALWAYS, have had a courtesy vehicle. Those w/o one need to plan in advance by scheduling their s More

by Dr. & Mrs. G.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Chernow, Service Mgr.
April 28, 2018

Excellent Service Excellent customer service from the beginning to end. No pressured sales and sales rep Brad was fantastic. Will definitely be back for another Cadilla More

by SuzJorGon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Carrier
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