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Massey Hyundai

Hagerstown, MD

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927 Reviews

1706 Massey Blvd

Hagerstown, MD

21740

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Showing 927 reviews

July 07, 2019

Great Salesman 😎 Just purchased my first ever Hyundai. And I love it. My salesperson Bryant was very helpful an kind . He always kept in touch and understood what More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryant Litton
March 30, 2019

Customer for life From the initial email, Jason Grove was superb. We saw the new car we were looking for online for our son and the price was right. We’d gone to anothe More

by Happy camper
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Grove
March 06, 2019

Fundamentally Dishonest I was initially drawn to Massey Hyundai because I was looking to buy a vehicle outside of New England to save money, and their internet price was the More

by mlanahan
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Faith Massey
August 22, 2018

Stealing from customers No doubt this is a 0 not a 1 star. DO NOT BUY FROM MASSEY HYUNDAI HAGERSTOWN (FRAUD?). I purchesed a 2014 Hyundai Elentra on June 3rd 2016. Paid $541 More

by Thomas Sayler
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Robby
Aug 24, 2018 -

Massey Hyundai responded

We respect your opinion. Honesty and integrity are top priorities at Massey Hyundai. When requested we did cancel the products you purchased in 2016. No coupons have been or ever were claimed. We will be reaching out to speak with you. What is the best time and phone number?

April 24, 2018

Massey's Got Talent! Oh my goodness... Massey Hyundai is staffed by knowledgeable, detail-attentive, professional, honest and just plain down-2-earth folks in the Dealers More

by Deborah Odebe
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Widmyer, Ricky Sutton
Apr 27, 2018 -

Massey Hyundai responded

Thanks for the great feedback. We are glad to hear you had a memorable experience with Massey Hyundai and our staff provide great customer service, honest and professional. We look forward to your next visit. Congratulations on the new purchase.

April 11, 2018

Difficult It took 2 and a half hours to go on a test drive just to find out there was no negotiation on price. Came on here to write the review to find out the More

by BaltimoreBoost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Doug Potter, Chaz Campbell, Stephen Saunders
Apr 27, 2018 -

Massey Hyundai responded

We would like to know more details about this issue. Please call us at at 301-739-6756..

April 04, 2018

Wonderful Experience Chaz Campbell and the Massey staff are always a pleasure to work with. There was no pressure and took care of all of my needs! Best and easiest servi More

by Derek B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chaz Campbell
Apr 05, 2018 -

Massey Hyundai responded

Thank you for the great feedback, Derek! We are so glad to hear you had the best car buying experience with Massey Hyundai and we really appreciate you coming back to see us again to purchase your 2nd vehicle. Congratulations on the new purchase.

March 15, 2018

Outstanding - Sales, Finance, Service and Parts I found my dream car 2014 Equus online, Contacted the dealer and got RD as my sales rep, he was on it - Prompt, professional, answered all my question More

by Marlowe S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brock Kinder, Matt Whetzel, Dan Massey, Yvonne Peterson, Ricky Sutton
Mar 15, 2018 -

Massey Hyundai responded

Marlowe- We are glad to hear you had a positive car buying experience with Massey Hyundai and we are so happy to hear you found your dream car! Thank you for the opportunity to assist you in finding the perfect vehicle that fits your needs. Congratulations!

February 17, 2018

Very Good Experience I bought a "used" 2017 Chevy Spark with only a little over 500 miles. This was one of the best car buying experiences I've had. Doug was extremely e More

by Joe Haskins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Potter, Yvonne Peterson
Mar 30, 2018 -

Massey Hyundai responded

We are glad to hear you had the best car buying experience with Massey Hyundai. Thanks for your business and we look forward to see you again soon.

February 07, 2018

Just don't do it. My 79-year-old mother was sold a 4-year lease on a Hyundai, with every extra add-on they could "legally" dredge up. She drove in a 2000 Chevy, she bou More

by FoolMeOnce
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Faith Massey, Doug Massey
Mar 30, 2018 -

Massey Hyundai responded

Good or bad, we respect your opinion online. We strive to exceed our customer's expectations when it comes to customer service. Our customer satisfaction has been our highest priority. We would like to speak with you regarding this issue. Please feel free to reach us at 301-739-6756

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