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Master Buick GMC

Augusta, GA

4.6
1,108 Reviews

3710 Washington Rd

Augusta, GA

30907

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1,108 Reviews of Master Buick GMC

August 02, 2018

Excellent in every way! From the sales process to the financial part to the delivery and service, my experience was excellent in every way! I have bought multiple vehicles fr More

by chris.gibbs.md
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Will Schafer, Frank Ward, Phillip Towns, Bernard Hughes
Nov 27, 2018 -

Master Buick GMC responded

Thank you for the great review, Chris. Please come visit us if you need anything else, be it service or sales. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 02, 2018

Outstanding service David Truitt provided excellent customer service. He greeted me upon arrival I did not have to wait to get checked in, and my car was ready earlier th More

by Cpocam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Nov 27, 2018 -

Master Buick GMC responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Best, Will Schafer | Owner | wschafer@masterautomotive.com| (706) 760-2168

August 01, 2018

Roscoe Peace Mr Peace walked into the rain to assist me around 2pm. A visit to the bank and i drove off in a new SUV by 5pm. No stress, just good service. More

by MROVERSE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roscoe Peace
Aug 02, 2018 -

Master Buick GMC responded

We are so grateful for your business and are honored to serve you now and for years to come! Welcome to the Master Family! Kathy Hensley, Owner

August 01, 2018

David My service rep., David, was awesome. Took a little longer than expected, but because David had the repair man be thorough in inspection. Extended warr More

by MODUM46
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
Aug 02, 2018 -

Master Buick GMC responded

Thank you so much for this great review of David and our technician! We are thrilled your experience was great and you were protected by your extended coverage! We look forward to serving you in the future! Thank you for your business! Kathy Hensley, Owner

August 01, 2018

Service I was previously having my car serviced at a well-known Chevrolet dealership in Augusta, Georgia and was not happy. This dealership has the most cou More

by Sue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phillip Towns, David Truitt, William Fanning
Aug 02, 2018 -

Master Buick GMC responded

We are so thankful you had an "awesome experience"! We are so grateful for your business! You hit the nail on the head! We are passionate about our customer experience being 5 star and are thrilled you were completely satisfied! We look forward to serving you in the future! Kathy Hensley, Owner

August 01, 2018

purchase of 2018 GMC Sierra SLT Crewcab Always a great experience with the staff. I highly recommend them to anyone that’s looking to purchase a vehicle. I was in the business for 35 years a More

by MIKELOWEN721
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Ward, Sue Oertle
Aug 02, 2018 -

Master Buick GMC responded

Thank you for this great review! We are honored to serve you and consider it high praise from someone who has been in the business to consider it a job well done! We hope to continue excellent service through the lifetime of your vehicle! Thank you for your business! Kathy Hensley, Owner

August 01, 2018

Oil change This was my first oil change after buying my car the dealership has always been exceptionally clean, and all the people have been more than cooperati More

by cox513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Oertle, David Truitt
Aug 02, 2018 -

Master Buick GMC responded

Thank you for taking the time to give us this fantastic review! We are thrilled that you had a great first experience and look forward to seeing you at your next oil change! Kathy Hensley, Owner

July 31, 2018

Very satisfied with service. David Pruitt very friendly, both on phone and, with a smile, in person. Very satisfied with his handling of my service needs. Great job representing More

by GJONES10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
July 30, 2018

Best ever car purchase. This was the smoothest and most satisfying vehicle purchase we've ever had. It was a very friendly and efficient transaction in all respects. Our than More

by Happy Customer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Rowell, Andrew Lokey
Aug 03, 2018 -

Master Buick GMC responded

Thank you for taking the time to rate our team with 5-stars! We are thrilled you had such a smooth process! We are honored to serve you at any time! Thank you for your business! Kathy Hensley, Owner

July 30, 2018

Super service. Great service from the beginning to the end with an explanation of the entire process. David also provided information for future visits to aid in ne More

by SAMWILL31B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Truitt
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